I have bought a backlit keyboard for dell 15 3542 and I have connected correctly the two cables. But the keyboard backlit does not work, it works without the light. So what can I do to fix it?.
There will be a backlight option in system setup -- the hardware is only part of the support. If that option is not present in setup, the system does not support a backlit keyboard (it is common for the same basic system board to be used in multiple models, so the presence of a backlight connector is not always sure confirmation of backlit keyboard support).
Thanks, I will update the latest BIOS and see whether the option is available in BIOS.So if it is not there, you are telling that system does not support a backlit keyboard. Are you sure?
ejn63
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Posted June 24th, 2021 06:00
No, but your dual threaded asking of the same question makes it confusing to follow.
What I wrote is that it is unlikely that any BIOS update will add support for a backlit keyboard that wasn't present when the system was new.