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MSYstar

updated

7 years ago

M

MSYstar

1 Message

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286

March 11th, 2020 04:00

Regarding Insprion 15 5565

My laptop is not charging when I plug in the charger. The charging Led blinks at first and then its off. It is not charging above 4% and is working on that much power with a connected AC adaptor. Giving a message "Alert  the AC adaptor wattage and type can not be determined . The battery may not charge. The system will adjust the performance to match the power available. "

I showed it to a local shop. They advised to change the motherboard .

What can I do with help of dell so that minimum charged are required to repair the laptop.

Thank You!