There are multiple reasons for this. Sometimes you'll see the answer in /var/log/insightiq.log

Steps to try:

• Restart the insightiq service on your appliance
• suspend a collection, wait a few minutes, and resume it
• restart the papi service on one of your clusters and see if that helps (assuming you're on 7.x)
• Upgrade to IIQ 3.0.1.  I've seen references to 3.1 but haven't seen a formal announcement for it.  3.0.1 is fairly stable.

any data or just file system statistics, if it's just file system statistics make sure FSAnalyze job is running/completing.

Just statistics. FSanalyze is running correctly at 22:00 every day. The basic cluster info shows up, but no connectivity data, no file info, nothing that would be sort of real time.

I don't have the root password to get into the VM that is running Insight IQ so cannot see what services are running.

I will try to have the whole thing rebooted.

Hey there been a resolution for this?  I have v3.1 and I still get this issue with some of my clusters.

It's still an issue with 3.1.  I have an open SR on it but I'm not seeing us getting any closer to resolution yet.

IIQ 3.1 is significantly worse than 3.0 for me.  The upgrade alone took almost 12 hours from beginning to end by the time the 4 datastores were upgraded.

I had to reboot the Insight server.

David Knapp

Quest Diagnostics Nichols Institute

Sent from Samsung Note II

Davek,

are you using the VM appliance?

Yes.

David Knapp

Other VM's competing for compute and network resources?  I suspect a networking bandwidth issue; i.e. several VM's competing for network traffic over a single interface.

For multiple clusters, I have seen better performance from dedicated hardware running InsightIQ.

How many nodes per cluster?

IIQ 3.1 is out.

Cheers,
Matt