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giacomo_jeka
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October 22nd, 2025 09:13
installed a new version of insightiq with a new virtual machine version 6.1.0 , we access with cli but with https not able to access
installed a new version of insightiq with a new virtual machine version 6.1.0 , we access with cli but with https not able to access , any idea ? got error
Impossibile raggiungere questa pagina
10.240.183.12 ha impiegato troppo tempo per rispondere
Prova a:
- Verifica della connessione
- Verifica del proxy e del firewall
ERR_CONNECTION_TIMED_OUT
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Posted October 22nd, 2025 15:20
Hi,
Thanks for your question.
Ensure that the necessary ports (HTTP port 80 or HTTPS port 443) are open or other firewall settings. Are there any errors in the logs?
Let us know if you have any additional questions.
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Posted October 28th, 2025 09:19
hi ,
yes ports HTTP port 80 or HTTPS port 443 are open .. at the moment i don t have alogs , or my question is .. do you know how to collect them ? the only error i have is
This page cannot be reached. 10.240.183.12 took too long to respond. Try: Check your connection. Check your proxy and firewall. ERR_CONNECTION_TIMED_OUT0
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Posted October 28th, 2025 12:01
Can you ping it? Are they on the same subnet? It most likely is a network issue.
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Posted October 30th, 2025 19:03
@giacomo_jeka try
https://10.240.183.12:8000
https://dl.dell.com/content/manual32661307-dell-powerscale-insightiq-6-1-0-installation-guide.pdf?language=en-us p. 10
(edited)
giacomo_jeka
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Posted October 31st, 2025 09:22
@Phil.Lam hi thanks for the info .. w ehave opened the port and also re deplaoy with command insightiq redeploy and reconfigured .. now it works fine ! thans