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ewing_hk_ng
1 Message
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June 28th, 2017 20:00
Smartconnect not function
We hit serious code bug which cause Smartconnect not function.
Support reply this is known issue but need to wait for next release version
499319 : Smartconnect stops responding and VIP is missing from cluster or smartconnect hands out an IP that no longer exists on the cluster https://support.emc.com/kb/499319
** This bug affect 8.0.0.0 to 8.0.0.5 and 8.0.1.0 to 8.0.1.1 **
It means this bug affect all OneFS 8 version
The workaround just down the network interface and up again or reboot this node.
I don't know why EMC can't provide hot fix patch to resolve this problem ASAP instead of waiting for the next release version..... may be wait 4 months.
From user point of view, it is not acceptable because have production impact
This KB published in 19 May 2017
But 8.0.0.5 release in 19 June 2017 which also not fix this bug.
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Posted July 5th, 2017 10:00
Hey so did the special patch work for you?
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Posted July 5th, 2017 19:00
Support just confirm - the patch can be release to hot fix the IP issue.
Once I got the patch, I will share the detail
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Posted July 7th, 2017 02:00
Thanks sjones5.......... Just apply this patch and keep monitoring
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Posted August 23rd, 2017 08:00
hello Ewing,
did the patch work, what is version of your cluster ?
did support say that Patch will be released?
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Posted August 24th, 2017 04:00
Patch looks fine ...............Patch-196906 - Installed.
You can check with support to download it or wait for next release version
sjones51
252 Posts
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Posted June 29th, 2017 07:00
Hi ewing_hk_ng,
There is a patch available but it has to be specifically requested through the proper channels in Engineering. If the support engineer you are working with is unaware of this, tell them to go to their coach and ask about patch bug 196906.