UNSOLVED
Unable to download PowerScale OneFS Simulator – "Missing user information"
Hello Dell Team,
I have created and verified my Dell account and signed in successfully.
I can access the PowerScale OneFS Simulator Installation Guide, but I cannot download the OneFS Simulator. When I use the download link, I receive the error:
"Missing user information"
Could you please enable the required entitlement for my account or let me know what additional information is required to access the PowerScale OneFS Simulator for learning and lab purposes?
Thank you.
DELL-Sam L
Community Manager
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8056 Posts
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34380 Points
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Posted July 17th, 2026 13:13
Hello ajoseph1,
I have sent you the link to your email on file.
DELL-Sam L
Community Manager
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8056 Posts
•
34380 Points
0
0
Posted July 21st, 2026 19:26
Hello NXNick,
I sent you the link to your email on file.
DELL-Sam L
Community Manager
•
8056 Posts
•
34380 Points
0
0
Posted July 29th, 2026 14:57
Hello nitreddy,
I sent you the link to your email on file.
DELL-Josh Cr
Community Manager
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9693 Posts
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43676 Points
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Posted July 6th, 2026 13:29
I sent you an email with a download method.