You need to remove the package dell-super-key:

sudo apt-get remove dell-super-key

Once you do that and logoff and back on it will start working again.

It could also be called slightly different on different computers. You can look up the name with dpkg -l in the terminal and use the down arrow to scoll down the list untill you find the dell-super-key package. On my machine it was called  dell-super-key-noble. I then used the sudo apt remove dell-super-key-noble command to remove this package. You will need to adjust the package name based on what is installed on your machine

Thank you so much! That worked!

OH! I will try that. Why would Dell even do that? I almost posted myself and I can't understand why Dell would screw up something that would work better without their driver.

Can someone elaborate what this package is for and if we can remove it without losing other functionality? (Given the name of the package it does not seem to do much)

I removed dell-super-key and it made no difference. The Alt key will bring up "enter your command," which appears to be a Help search? The Windows key does nothing.

I did find in "Unity Tweak Tool, Unity, Additional" that "Show the Launcher" is set to Disabled. Is that relevant?

I also just received my XPS 13 DE, and after initial boot it showed the standard Unity keyboard shortcut "cheat-sheet". However to much frustration the Super key did not work as described. There is apparently an old bug report about this, where Dell describes this as intended behaviour https://bugs.launchpad.net/dell-sputnik/+bug/1154430 . Could someone please explain, why Dell has this brilliant idea to mess with our keyboards and confuse both experienced and novice users??

I'm curious what this package is even for. Also curious why removing it from my system didn't fix the problem. Of course, now I can't add the package back in ...

I didn't have to do that on mine but it wouldn't hurt to try!

I removed dell-super-key and it made no difference. The Alt key will bring up "enter your command," which appears to be a Help search? The Windows key does nothing. I did find in "Unity Tweak Tool, Unity, Additional" that "Show the Launcher" is set to Disabled. Is that relevant?

Got mine to work.

1) apt-get install compizconfig-settings-manager

2) Ubuntu Unity Plugin section, Launcher tab, Key to show Dash

3) Click to open key picker, Enable, click Super, then OK

Hi Tomvest,

I apologize but unfortunately this is out of our hands.  This wouldn't be our choice.

thanks