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llElitell

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13 years ago

L

llElitell

9 Posts

0

29971

October 2nd, 2013 10:00

Alienware 17 Power setting issue

alienware 17 power setting issue

Problem at hand: Auto dim. After it hits a certain threshold on battery life (In this case, it seems to range to anything from 30-50%, which is ridiculous), the monitor gets extremely dim, and my USB ports get disabled. In order to restore normal functionality, I have to plug in the power cord. As you can see, this can be quite annoying. I've already tried adjusting the power settings via CMD (by manually adding in the Scheme_GUID), and tried adjusting it from within the registry by adding the Scheme_GUID there - No dice. I'm most likely going to call Alienware in the AM, but would like to get everyone's opinion here first. Note - I've already gone through several Nvidia drivers, some of which prompt incompatibility issues with my hardware, and others prompting the same error.


Drivers tried:
311.48 (current, recommended drivers from Dell site for my laptop)
320.49
326.41
326.80

Bios Tried.
A00
A03
A04
A05
Specs are as follows:

Alienware MX17
Windows 8 Home Premium 64 bit
Intel i7-4700 MQ 2.40 GHZ (not overclocked)
Geforce 770M (not overclocked)
Intel HD Graphics 4600
16GB ram
DX version 11


Power settings:
Dim display after: 0 minutes for both (plugged in and on battery)
Turn off display after: Never for both
Display brightness: 100% for both
USB selective suspend setting: Disabled for both
  • 2

    21b

    21 Posts

    712

    0

    Posted October 4th, 2013 13:00

    change this Power settings:
    Dim display after: 0 minutes for both (plugged in and on battery)

    change it to 15 minutes

  • JY

    J.Y Ng

    5 Posts

    712

    0

    Posted October 4th, 2013 20:00

    I only have Turn off display after never boot up problem, I don't have any DIM and  USB ports problem.

    my laptop had replace two LCD screens, so far I haven't seen the turn off display after never boot up problem yet.

    wish to ask have you reformatted your laptop before?

    here I also believe it might also due to the Nvidia driver, I tired Bios A05 and 326.80 with my first replace LCD, it always turns off display after never boot up.

    311.48 is the best for me !!!!

     

    note: my replace LCDs are not 100% new from dell, it's republish. (from here I also confuse why dell uses republish part.) 

     

     

     

      

     

     

  • 2

    21b

    21 Posts

    712

    0

    Posted October 4th, 2013 21:00

    yes I have reformatted my laptop a few times actually,,,,

  • L

    llElitell

    9 Posts

    712

    0

    Posted October 5th, 2013 01:00

    Try the change to 15mins auto dim doesn't work.

    by the way screen will auto drop brightness to 0% and the most annoying thing is all USB ports disable!

    making this laptop unable to use while gaming.


    Hope dell tech here able to solve this issue

  • JY

    J.Y Ng

    5 Posts

    712

    0

    Posted October 5th, 2013 01:00

    what did dell tech say?

    how you reformat your laptop?

  • L

    llElitell

    9 Posts

    712

    0

    Posted October 8th, 2013 23:00

    problem not solve. Factory restore / clean windows 8.

    Waiting for them to replace motherboard /  battery / GPU.

    Currently no stock for mb and gpu.

    Now i cant even use it while on battery.


    This is a major fault.

    John

    Disappointing Alienware Customer.

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