Just purchased an Aurora Alienware, and went to install my FSX, and was giving me an error, however after downloading the software, it did not install correctly at all, went to deleate the program to re-install and did not let me .

Had to take the new computer to the Geek Squad, and they are telling me that they need to reload the computer to the new state level, considering that is a new computer out of the box, will  not take much effort, however in the web I see a lot of issues with the FSX and Windows 10. Anyone out there can give me any insight as to what happened, did it load to the wrong Harddrive, SSD vs, regular?  Or should I have them install Window 7, I had FSX in windows 7 in the other computer and ran fine.  Please, please comment.