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KalinoJr

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9 years ago

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KalinoJr

2 Posts

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2287

May 1st, 2017 17:00

Low FPS alienware M17x r3

I'm running an Alienware M17x r3 with an AMD Radeon 6900M Series and Intel (R) HD Graphics 3000.  My FPS is averaging 12-18 fps and I cant seem to do anything to fix it.  I've re pasted the GPU/CPU, reinstalled all drivers in different orders after completely removing the old drivers every time using Driver Fusion and CC cleaner.  I've attached the DxDiag for all the information. the heat for the GPU stays b/w 65-72 Celsius.   if you have any further questions that may lead to the issue let me know. Thanks for the help in advance. 

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  • E

    Eimy_B

    6 Operator

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    4365 Posts

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    Posted May 2nd, 2017 08:00

    Hi KalinoJr‌,

    Which Windows version is installed?

    Also, update the Bios to the latest.

  • A

    AAA737flyer

    2 Intern

    •

    757 Posts

    1649

    0

    Posted May 2nd, 2017 08:00

    Time of this report: 5/1/2017, 13:45:00
           Machine name: GAMERS-PC
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111118-2330)
               Language: English (Regional Setting: English)
    System Manufacturer: Alienware
           System Model: M17xR3
                   BIOS: InsydeH2O Version 1.0 A12
              Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
                 Memory: 22528MB RAM
    Available OS Memory: 16384MB RAM
              Page File: 3946MB used, 28819MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 6900M Series
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x6720)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00
         Display Memory: 1766 MB
       Dedicated Memory: 2022 MB
          Shared Memory: 3840 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: LGD02DA
            Native Mode: 1920 x 1080(p) (60.012Hz)
            Output Type: Internal
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1151 (English)
         Driver Version: 9.3.0.0
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 10/25/2012 22:04:22, 1120768 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2460-11CF-E777-B024BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x6720
              SubSys ID: 0x04BA1028
            Revision ID: 0x0000
     Driver Strong Name: oem16.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver_PXAI:9.3.0.0:pci\ven_1002&dev_6720&subsys_04ba1028
         Rank Of Driver: 00E60001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (2- High Definition Audio Device)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001
            Manufacturer ID: 1
                 Product ID: 65535
                       Type: WDM
                Driver Name: HdAudio.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 11/20/2010 20:23:47, 350208 bytes
                Other Files:
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_10280490&REV_1001
            Manufacturer ID: 1
                 Product ID: 65535
                       Type: WDM
                Driver Name: HdAudio.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 11/20/2010 20:23:47, 350208 bytes
                Other Files:
            Driver Provider: Microsoft
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (2- High Definition Audio Device)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: HdAudio.sys
             Driver Version: 6.01.7601.17514 (English)
          Driver Attributes: Final Retail
              Date and Size: 11/20/2010 20:23:47, 350208 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC52B
            FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2D
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 11/20/2010 20:23:47, 343040 bytes
    | Driver: usbd.sys, 7/13/2009 17:06:23, 7936 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 11/20/2010 20:23:47, 343040 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
    |
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *dll0490
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC52B
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 20:23:47, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 60.8 GB
    Total Space: 114.5 GB
    File System: NTFS
          Model: OCZ-AGILITY3

          Drive: D:
     Free Space: 953.6 GB
    Total Space: 953.8 GB
    File System: NTFS
          Model: ST1000LM024 HN-M101MBB

          Drive: E:
          Model: PLDS DVD+-RW DC-8A2SH
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 147456 bytes

    --------------
    System Devices
    --------------
         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
    Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_04901028&REV_B5\3&11583659&0&E5
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

         Name: DW1501 Wireless-N WLAN Half-Mini Card
    Device ID: PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01\4&1AA90A9&0&00E2
       Driver: C:\Windows\system32\DRIVERS\BCMWL664.SYS, 5.60.0048.0035 (English), 7/15/2010 09:59:30, 3058168 bytes
       Driver: C:\Windows\system32\bcmihvsrv64.dll, 5.60.0048.0035 (English), 7/15/2010 09:59:28, 3891200 bytes
       Driver: C:\Windows\system32\bcmihvui64.dll, 5.60.0048.0035 (English), 7/15/2010 09:59:28, 3555840 bytes
       Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 17:07:21, 24576 bytes
       Driver: C:\Windows\system32\bcmwlcoi.dll, 5.60.0048.0035 (English), 7/15/2010 09:59:30, 95472 bytes

         Name: Intel(R) ICH8M-E/ICH9M-E SATA RAID Controller
    Device ID: PCI\VEN_8086&DEV_282A&SUBSYS_04901028&REV_05\3&11583659&0&FA
       Driver: C:\Windows\system32\DRIVERS\iaStorV.sys, 8.06.0002.1014 (English), 11/20/2010 20:23:47, 410496 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04901028&REV_B5\3&11583659&0&E3
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

         Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B
    Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_04901028&REV_05\3&11583659&0&F8
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
    Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_04901028&REV_B5\3&11583659&0&E2
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04901028&REV_04\3&11583659&0&B0
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04901028&REV_B5\3&11583659&0&E0
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

         Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04901028&REV_04\4&16093154&0&00E5
       Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 2.00.0026.0000 (English), 11/16/2010 22:43:32, 180736 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04901028&REV_05\3&11583659&0&D0
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 52224 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 325120 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 343040 bytes

         Name: Intel(R) HD Graphics 3000
    Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_04BA1028&REV_09\3&11583659&0&10
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_04901028&REV_00\4&361D66C5&0&0108
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 122368 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04901028&REV_05\3&11583659&0&E8
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 52224 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 325120 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 343040 bytes

         Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
    Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_04901028&REV_09\3&11583659&0&00
       Driver: n/a

         Name: AMD Radeon HD 6900M Series
    Device ID: PCI\VEN_1002&DEV_6720&SUBSYS_04BA1028&REV_00\4&361D66C5&0&0008
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1266 (English), 10/25/2012 22:35:40, 10699264 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 10/25/2012 21:30:30, 53248 bytes
       Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6278 (English), 10/25/2012 21:32:22, 459776 bytes
       Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0926 (English), 10/25/2012 21:43:12, 6704640 bytes
       Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0370 (English), 10/25/2012 21:49:40, 3127296 bytes
       Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 10/25/2012 21:53:20, 120320 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 5/23/2012 21:31:04, 632252 bytes
       Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 10/25/2012 21:33:08, 56320 bytes
       Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 10/25/2012 21:33:08, 56320 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1116 (English), 10/25/2012 21:33:08, 595456 bytes
       Driver: C:\Windows\system32\atiumd6a.cap, 10/25/2012 21:48:26, 2890048 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 10/25/2012 21:53:02, 21504 bytes
       Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 10/25/2012 22:18:10, 163840 bytes
       Driver: C:\Windows\system32\ativvsva.dat, 10/25/2012 21:48:26, 157144 bytes
       Driver: C:\Windows\system32\ativvsvl.dat, 10/25/2012 21:48:26, 204952 bytes
       Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1131 (English), 10/25/2012 21:54:40, 239616 bytes
       Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1131 (English), 10/25/2012 21:55:24, 538112 bytes
       Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 10/25/2012 21:52:58, 59392 bytes
       Driver: C:\Windows\system32\atidemgy.dll, 4.00.4681.19667 (English), 10/25/2012 21:55:36, 442368 bytes
       Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11932 (English), 10/25/2012 22:21:18, 23842304 bytes
       Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 10/25/2012 22:16:24, 16082432 bytes
       Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 10/25/2012 22:16:46, 51200 bytes
       Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 10/25/2012 22:16:38, 44544 bytes
       Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 04:06:18, 3917 bytes
       Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6278 (English), 10/25/2012 21:30:44, 103424 bytes
       Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6278 (English), 10/25/2012 21:30:58, 129536 bytes
       Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6278 (English), 10/25/2012 21:32:46, 17920 bytes
       Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6278 (English), 10/25/2012 21:32:36, 41984 bytes
       Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 03:35:30, 118784 bytes
       Driver: C:\Windows\system32\atiapfxx.blb, 10/25/2012 22:21:16, 304264 bytes
       Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0453 (English), 10/25/2012 21:47:00, 7168000 bytes
       Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0926 (English), 10/25/2012 22:37:36, 5558952 bytes
       Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0370 (English), 10/25/2012 21:41:34, 2691584 bytes
       Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 10/25/2012 21:32:58, 56832 bytes
       Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 10/25/2012 21:32:58, 56832 bytes
       Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1116 (English), 10/25/2012 21:32:58, 405504 bytes
       Driver: C:\Windows\SysWOW64\atiumdva.cap, 10/25/2012 21:40:36, 2920000 bytes
       Driver: C:\Windows\SysWOW64\ativvsva.dat, 10/25/2012 21:48:26, 157144 bytes
       Driver: C:\Windows\SysWOW64\ativvsvl.dat, 10/25/2012 21:48:26, 204952 bytes
       Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 10/25/2012 21:52:52, 43520 bytes
       Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11932 (English), 10/25/2012 22:03:36, 19634688 bytes
       Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0453 (English), 10/25/2012 22:02:16, 6536704 bytes
       Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 10/25/2012 22:12:10, 13703168 bytes
       Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 10/25/2012 22:16:44, 46080 bytes
       Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 10/25/2012 22:16:36, 44032 bytes
       Driver: C:\Windows\SysWOW64\atipblag.dat, 9/13/2011 04:06:18, 3917 bytes
       Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6278 (English), 10/25/2012 21:30:36, 82944 bytes
       Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6278 (English), 10/25/2012 21:30:50, 109568 bytes
       Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6278 (English), 10/25/2012 21:32:30, 33280 bytes
       Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6278 (English), 10/25/2012 21:32:40, 14848 bytes
       Driver: C:\Windows\SysWOW64\atiapfxx.blb, 10/25/2012 22:21:16, 304264 bytes
       Driver: C:\Windows\atiogl.xml, 9/14/2012 21:00:14, 38452 bytes
       Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1151 (English), 10/25/2012 22:04:22, 1120768 bytes
       Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1151 (English), 10/25/2012 22:06:12, 935936 bytes
       Driver: C:\Windows\system32\coinst_9.003.dll, 1.00.0004.0008 (English), 10/25/2012 22:21:38, 70144 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04901028&REV_05\3&11583659&0&FB
       Driver: n/a

         Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04901028&REV_09\3&11583659&0&08
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 184704 bytes

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04901028&REV_05\3&11583659&0&D8
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 122368 bytes

         Name: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_04901028&REV_C0\4&2C565082&0&00E0
       Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,12.05.0000.21025
    ATI MPEG Video Decoder,0x00200000,1,2,atimpenc64.dll,12.05.0000.21025
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.21025
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc64.dll,12.05.0000.21025
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.21025
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,12.05.0000.21025
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,12.05.0000.21025
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17514
    Overlay Mixer2,0x00200000,1,1,,
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    ATI Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,12.05.0000.21025
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,12.05.0000.21025
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Microphone (2- High Definition ,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HD Audio Int Spkr/Ext LineOut,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (2- High Definition Au,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Digital Audio (S/PDIF) (2- High,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Digital Audio (S/PDIF) (2- High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Speakers (2- High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  • K

    KalinoJr

    2 Posts

    1649

    0

    Posted May 2nd, 2017 09:00

    I'm running win 7 home premium.  I have the latest bios that I can find: InsydeH2O Version 1.0 A12.  It's the one from the dell support site for the R3.

  • A

    AAA737flyer

    2 Intern

    •

    757 Posts

    1649

    0

    Posted May 2nd, 2017 09:00

    I haven't use AMD cards in awhile but follow their steps to help improve performance.

    http://support.amd.com/en-us/kb-articles/Pages/TroubleshootingGameIssues.aspx

  • T

    Tesla1856

    10 Wizard

    •

    17987 Posts

    •

    71606 Points

    1649

    0

    Posted May 2nd, 2017 14:00

    I think it might depend on what game it is ... giving you 15fps on this old laptop. Maybe that's all it can do? Have you tried turning down your in-game visual settings or running at a lower res?

     

    Just a reminder ... all these machines with Optimus or AMD Switchable graphics ... you have to set the game (and maybe even Steam) to use the better GPU.

     

    http://www.dell.com/support/article/us/en/4/SLN146534/configuring-nvidia-optimus-and-amd-switchable-graphics-for-high-performance-on-your-alienware-system?lang=EN

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • S

    sam_1

    1 Message

    1649

    0

    Posted October 13th, 2017 14:00

    I have the same problem  but, yesterday i was at 400 fps (on minecraft) and today 50 fps

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