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teegale

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16 years ago

T

teegale

35 Posts

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11391

July 25th, 2010 15:00

Realtek Onboard Audio Issues

Ok so I have a new problem. Every week it's something new with this computer.

My back headphone jack is screwed up. The volume when plugged into there is about 50% less than when plugged into the front jack. However the front jacks have static interference.

Back Audio Jack: Low Sound / Failing Jack

Front Audio Jack: Normal Sound, Static Interference

What am I supposed to do here? It's impossible to play games like Counter-Strike or MW2 using the back audio jack because I can't hear anything, and it's extremely annoying to use the front jack because of the static noises. I've never had so many issues with a computer before in my life :(

 

 

  • teegale

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    Posted July 25th, 2010 16:00

    Already did, everything is good. Something is wrong on the hardware level.

  • Tesla1856

    10 Wizard

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    Posted July 25th, 2010 16:00

    Device Manager / Sound / Speakers / Properties / Levels

    ... Check your levels (in relation to each other).

    Then, be sure to try it with a good/different pair of headphones.

     

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted July 25th, 2010 17:00

    Ok, well ... then see these 3 messages (mine has likely fixes).

    http://en.community.dell.com/support-forums/desktop/f/3513/p/19336155/19710969.aspx#19710969

    and finally this one:

    http://en.community.dell.com/owners-club/alienware/f/3746/t/19334362.aspx

    But getting a new front audio board will not fix it if it was really one of the more common problems.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted July 25th, 2010 18:00

    And it should be noted that the above message only pertains to the static issues.

    The balancing of the output levels almost has to be where I said in the Control Panel. That issue is likely not a problem ... just a setting. Not sure why you expect them to be at the same level. The output from the back usually goes to powered speakers (gets amplified) while the front jack goes directly to unamplified headset.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • spaceengineer

    1 Rookie

    118 Posts

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    Posted July 26th, 2010 00:00

    Had the same problem the other day.  I fixed it by uninstalling the realtek (use the device manager).  Then I reinstalled using the latest version from the Dell Downloads page.  Been fine since.

  • cowboycat

    2 Intern

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    Posted July 26th, 2010 11:00

    YEAH....Not been able to get full benifiet with my 5.1 system .