UNSOLVED
Audigy 2/ Creative Mediasource problem
I recently downloaded that latest driver for the Audigy 2 card from the Creative website not realising that i should only download drivers for this from Dell as it is a manufacturer card. Ever since installing this driver i have had no sound and the media source software isn't working correctly. I can't find the disk for my old drivers and the only Driver available from Dell is a patch/ upgrade with a name of R80459. This still does not solve the problem of no sound and i cannot uninstall or operate the mediasource software. Any advice?
Toronto699
2 Intern
•
1749 Posts
386
0
Posted August 4th, 2008 16:00
are u using vista? explain the exact problem u r having with media source playerSystem Restore won't work. I've been trying various different restore points for days now and it still is looking to install new hardware (Audigy 2 card). The exact problem i'm having with Mediasource is that upon startup i get the message, "Unable to load user interface. Please re-install application". When i clock on the mediasource volume button, i get "unable to load needed components. Please re-install application". I just need to get the old drivers i think and the creative mediasource software and do a fresh install. Sadly, i can't uninstall mediasource or the audigy 2 drivers as it says a file is missing.
I'm running XP.
Message Edited by drum1 on 08-04-2008 06:47 PMToronto699
2 Intern
•
1749 Posts
386
0
Posted August 5th, 2008 02:00
download driver sweeper from www.guru3d.com to uninstall the creative drivers..follow driversweepers instructions . or driver cleaner
http://downloads.guru3d.com/download.php?det=1655
Toronto699
2 Intern
•
1749 Posts
386
0
Posted August 5th, 2008 15:00
Isnt the full install at the Dell drivers and downloads page for your PC? u can find the soft ware at creative support select the Audigy 4 sound card.. as those drivers are for all the audigy cards select your OS , look at the dates when the software and drivers were released .. id try the new drivers using driver cleaner but thats up to u ..
http://support.creative.com/Downloads?welcome.aspx
fireberd
11 Legend
•
33398 Posts
•
112846 Points
386
0
Posted August 4th, 2008 12:00
Usually, the Retail SoundBlaster Audigy 2ZS drivers work OK on a Dell card.
However, use the System Restore function and restore the PC to a date PRIOR to downloading/installing the SoundBlaster updates and see if that restores everything. System Restore can be accessed under Accessories/System Tools.