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Subterranea
15 Posts
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6698
December 18th, 2005 02:00
Blue Screen- Need Help!
Hello,
I have a Dimension 8400 (for a little over a year now)
& my computer goes to a blue Screen (freezes) when I am in the process
of burning a DVD/CD. Sometimes it just "Blue Screens" when I am in the middle
of another application.
What could be causing this & how do I fix this problem?
I get the following error message( but I have not done anything different to my computer):
Thanks
A Problem has been detected and Windows has been shut down to prevent damage to your computer
CRQL_NOT_LESS_OR_EQUAL
If this is the first time you have seen this stop error screen restart your computer if this screen appears again follow these steps
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufactor for any windows updates you might need
If problem continues disable or remove any newly installed hardware or software
Disable Bios memory options such as caching or shadowing
If you need to use safemode to remove or disable a component to restart your computer press F8 to
select advanced start up opions & then select safe mode
Technical Information
STOP 0x 00000000a
Beginning dump of physical memory
Physical dump of memory complete
Contact your system administrator or technical support for further assistence
Run the crash analysis tool by DELL. It resolves BSOD problem.
VoiS2
481 Posts
261
0
Posted December 18th, 2005 04:00