have a Dimension 8100 and called tech support my pc couldnt find my cd-rom's upon waiting on hold for 15min's the guy told me too fdisk and reintall windows then hung up on me well if youre cd-rom dont work how can you reinstall.So i called tech support again and got a women who tried too help me and when she put me on hold she disconnected me so i called back and got another women who i could not understand at all on a side note ive been in the computer field for almost 8 yrs and i have a degree in computer science so i troubeshot the pc before i called and found out the controller on the motherboard was bad any i told the woman this and she went and tried too make me do it all over again well 3 hrs later i was very ticked off and asked to speak to a supervisor the girl replied"well that person isnt here" what do they let these people go without anyone there i think not. these people are highly untrained it told me that i spend all this money and when something goes wrong i call and get a person that dont know anything about a pc but what she reads in her help files.So note too dell people IF YOU GOING TOO PAY PEOPLE GOOD MY TO DO TECH SUPPORT GET PEOPLE THAT KNOW WHAT THERE DOING DONT JUST HIRE PEOPLE THAT CAN COUNT TOO 10. there are to many good people out there out of work in this feild and know what there doing.


DAVE SCHEIFELE II

DAVE SCHEIFELE II