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kotopoulo

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kotopoulo

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November 5th, 2012 15:00

Driver Problems...Please help

Hi there,


I have installed windows 7 32bit on my dell optiplex gx280.  For some reason my srceen is showing wide.  Its stretched out from left to right and its
not square.  The icons or any images are not displaying the way they are suppose to.  Can you tell me what I need to do to correct this? 

Thank you

Tom L

  • kotopoulo

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    Posted November 5th, 2012 15:00

    can you send me the link or file please.  As for the resolution I have now it is set to the highest.

    Thanks

  • 899

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    Posted November 5th, 2012 15:00

    You need the integrated graphics driver and set the resolution to the highest.

  • faizalenu

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    Posted November 5th, 2012 16:00

    Go to support.dell.com > Drivers and Downloads > Put in your service tag > Go to the Video Section > Download the Intel driver...

  • Philip_Yip

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    Posted November 5th, 2012 16:00

    You need to download the file R96000.EXE: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/optiplex-gx280?driverId=MJPWP&osCode=ww1&fileId=2731108122

    You should install it in accordance to the instructions here. In the case of your installation,  the folder should be C:Dell/Drivers/R96000. Once you have installed the driver and restarted you should be able to change your resolution, to what you used to get.

    I have one of these in the office on Windows 7 unfortunately everytime I restart the computer the resolution reverts a little but I will play around with it more when I get time.

  • kotopoulo

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    Posted November 7th, 2012 14:00

    Please view images.  I have tried to install the driver and it did not work.  My screen is still not viewing properly.

  • Philip_Yip

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    Posted November 7th, 2012 17:00

    The resolution on mine changed when I restarted the computer however it did allow me to change.

    Found a suggestion which said to use the driver here: http://catalog.update.microsoft.com/v7/site/search.aspx?q=intel%2082915g%2fgv%2f910gl

    Again install via the device manager. I will test it out on the GX280 we have tomorrow.

     

  • Philip_Yip

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    Posted November 9th, 2012 01:00

    Well I solved the issue on the one in the office already, I had forgot. The Video is still marked with an ! but I can change resolution and it doesn't revert after logging in.

     

    I had downloaded a file called "Intel_915G_and GX280_855gm_vista_driver" and installed it via Device Manager. The log says the file is "Intel(R) 82852/82855 GM/GME Graphics Controller (Microsoft Corporation - XDDM)".

    I forgot where I had found the file originally from but have uploaded it to SkyDrive. https://skydrive.live.com/?cid=568353F266EABD9C&id=568353F266EABD9C%2119172#cid=568353F266EABD9C&id=568353F266EABD9C%2119173

    You need to download the file and extract it. Scan it with your antivirus (as my SkyDrive isn't an official source) just to be sure, Malwarebytes, Security Essentials and McAfee found nothing wrong with the file. Installation has to be via the device manager as described here select down to the "pci_ven_8086&dev_3582" subfolder.

    The device should install, you will be prompted to restart. Once you log back in you should be able to change resolution. A check in the device manager will have the ! as mine does but at least it will give you basic functionality.

  • kotopoulo

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    Posted November 13th, 2012 11:00

    Hi Guys,

    I have followed all the instructions and it is still not working.  It says the software device is up to date.  Maybe the pic of my device manager might help out.

    Thanks

  • Philip_Yip

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    Posted November 13th, 2012 12:00

    Right click the Video Controller and update that driver to the file I specified.

  • 341

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    Posted November 13th, 2012 12:00

    Same problem is with me can anyone give me direct link to download sound drivers for my  dell lx502

    Best Regards

    Gul Ahmed

    www.insertknowledge.com