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JADINNE

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25 years ago

J

JADINNE

1 Message

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6363

February 13th, 2002 23:00

Error message

I keep getting this error message "Explorer has caused an error with kernel32.dll. Explorer will now close". "If you continue to experiece problems try restarting your computer". I am by no means an "expert" and I have read some posts but did not see this problem addressed. I emailed my ISP but they said it was a hardware problem. However 4 other co-workers with different computers but the same ISP have the same messages. Is the message referring to Internet Explorer or what? After it closes I can still use outlook express and can sometimes get to my home page by going through Yahoo messanger or another program that is in the startup. Any help will be appreciated.

Dell 8100
1000 MHz
255 memory
55 GB


  • volcano11

    2 Intern

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    27973 Posts

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    Posted February 13th, 2002 23:00

    The error message is referring to Explorer, the core of the Windows operating system, not to Internet Explorer unless it explicity states "IExplorer". See if the following article on troubleshooting kernel32 errors is helpful:

    http://www.all-windows.com/kernel32.html

    Steve

  • haaba01

    360 Posts

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    0

    Posted February 13th, 2002 23:00

    I feel your pain. Try going to this website for an explanation on the dll error: http://www.generation.net/~hleboeuf/

    Hope this points you in the right direction. Barb


  • haaba01

    360 Posts

    134

    0

    Posted February 13th, 2002 23:00

    --------------------------------------------------------------------------------
    Explorer caused an [ IPF ] in module KERNEL32.DLL
    When you attempt to connect to MSN.
    http://support.microsoft.com/default.aspx?scid=KB;EN-US;q154092 (W95 Jul. 9, 2001)