UNSOLVED

patmac8711

updated

15 years ago

0

7276

February 24th, 2012 10:00

fix it or nix it

I have a 6 year old XPS 410 that suffered some  devastating errors two days ago from what I think was a spyware/virus attack:

Error Type Status
Disk drive C:\ is unreadable        Critical Failed to fix
C:\System32\drivers is damaged. This problem may cause a sys… Warning Successfully fixed
System files are damaged. System is unstabele Warning Successfully fixed
Dirive C initializing error Warning Successfully fixed
Hard Drive rotational speed decreased by 20% Critical Failed to fix
Damaged Hard drive clusteres detected. Private date is at risk. Re… Critical Failed to fix
Hard Drive rotational speed exceeds system limits and may cause… Critical Failed to fix
hard drive space less than techincal limits Critical Failed to fix
RAM memory speed decreased sigificantly. And may cause a sys… Critical Failed to fix
RAM temperature is 83oC Optimization is required for.. Warning Successfully fixed
GPU RAM temperature is critically high. Urgent RAM memory opti… Warning Failed to fix
Hard drive does not respond to system requests Critical Failed to fix
The problem may cause errors while lodaing your operating syst… Warning Successfully fixed
Boot Sector of the hard drive is damaged Critical Failed to fix



My question is should i scrap it, or are there enough affordable replacement parts to bring this desktop back to life?

  • rdunnill

    8 Professor

    8811 Posts

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    Posted February 24th, 2012 11:00

    Sounds like scareware, i.e. you've been infected with malware attempting to con you into handing over your credit card number.

  • osprey4

    6 Operator

    34230 Posts

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    Posted February 24th, 2012 11:00

    Hi Patmac8711,

    First of all, I assume your important data is backed up?

    Seems like all you need is a new hard drive.

  • 267

    0

    Posted February 25th, 2012 08:00

    Thanks!

  • rdunnill

    8 Professor

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    Posted February 25th, 2012 20:00

    Where were these diagnostic messages displayed? If they popped up in Windows, I would bet $$$ they're from scareware. If so, and you're running XP, it would be a darn good time to move to 7 with a clean install.

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted February 25th, 2012 20:00

    I would run the Dell Diagnostics on the HDD.

    90/90 short test -
    * Restart the PC, at the Dell splash screen press the Ctrl - Alt - D keys to initiate the hard disk drive diagnostic
    * The test may take up to three minutes to run the diagnostics (the time is dependent upon size and speed of drive)
    * What are the results?

    F12 DST (Drive Self-Test)  -
    * Restart the PC
    * Press F12 at the very first screen
    * Choose Dell Diagnostics- Extended test- Hard drive


    DELL-Chris M (old account)

    #IWork4Dell

  • speedstep

    11 Legend

    46969 Posts

    267

    0

    Posted February 27th, 2012 10:00

    Given the Age of the machine I would buy a new hard drive.

    HOWEVER.  This list is  14 lies told by System Recovery (SystemFix) virus

    This extortionware is a pain.

    These messages ARE NOT FROM WINDOWS OR MICROSOFT.

    Getting rid of Fake Windows System Restore Virus - Microsoft Answers

    Note: If you are not proficient with computer, it’s advised that you backup your system before manually removing System Recovery virus. And double check the files that you are going to delete, or your computer CRASHES DUE TO missing some files.

    Step 1: Delete the following registery files:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “”

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system “DisableTaskMgr” = ’1′

    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Download “CheckExeSignatures” = ‘no’

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “Hidden” = ’0′

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced “ShowSuperHidden” = ’0′

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\LastVisitedMRU “MRUList”

    Step 2: Delete the following files:

    %LocalAppData%\[random]

    %LocalAppData%\[random].exe

    %LocalAppData%\~[random]

    %LocalAppData%\~[random]