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greenmonky41
9 Posts
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24018
April 30th, 2004 01:00
Help Please!!
I just bought a video card for my dimension 2350. The video card i bought was ATI 9100 PCI. I followed the directions and put it in and when I plugged the monitor into the video card and turned on the computer the monitor was blank. What do I do?!?!?!?!?!
912
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Posted April 30th, 2004 03:00
Well after i plug the monitor into the added video card the monitor is just blank.912
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Posted April 30th, 2004 03:00
the faq. the part about disabling/enabling onboard video.912
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Posted April 30th, 2004 03:00
What part of it do i read for help on this topic?912
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Posted April 30th, 2004 03:00
try booting into safe mode while plugged into the onboard video, then disable the intel graphics in the device manager. reinstall card and try. you tried booting into safe mode etc?912
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Posted April 30th, 2004 11:00
If you get no video with the pci card, then it could be due to the bios. The 2400 has a bios upgrade to activate the (primary video controller function)
The 2350 has a bios upgrade, but it doesn't mention that it includes the same changes made to the 2400 bios. You need this function to set the primary video controller to AUTO/PCI.. Upgrade the bios and see if this activates that function, then follow the video faq here
Good luck
Message Edited by shunney on 05-01-2004 11:18 AM
912
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Posted May 1st, 2004 04:00
Go into d BIOS. While starting keep tapping the .DEL key & then go change video from onboard to PCI. This should work send me a private message if it works. On dell site look for a BIOS upgrade for your system912
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Posted May 1st, 2004 17:00
Two days ago I bought a pci video card for my 2350. I followed the disable instructions and also had a blank screen with the monitor connected to the card. I called Dell technical support and was told that my 2350 will not accept a video card because the onboard Intel graphics that is on my computer cannot be disabled and the computer will not recognize the installed card. If I remember correctly I think the tech rep also you cannot disable in BIOS. Anyway, for what it is worth, that's the information I got from Dell. If you are successful in installing a card I would appreciate you letting us know.
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Posted May 1st, 2004 17:00
Thanks for the heads up, i figured that from the bios notes... Could easily be fixed with a revised bios upgrade (c'mon Dell)
dan39
1245 Posts
912
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Posted April 30th, 2004 02:00