bobwms

updated

14 years ago

B

bobwms

5 Posts

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8174

September 21st, 2012 10:00

Internet Access on Optiplex 360

I recently purchased a Optiplex 360 with no hard drive. I installed a 500gb drive in the machine, and then installed Windows Vista. The system seems to work fine, with the exception that I can not access the Internet. When I check with the Device Manager, I see that under "Other Devices", I see that both the Eithernet Controller and the Video Controller have the yellow icon next to them. I also see that under "Display Adapters", I have the yellow icon next to Standard VGA adapter.

How do I correct this?

  • 602

    1

    Posted September 21st, 2012 11:00

    Hi,

    As its a new hard drive and you installed Windows Vista, please download the ethernet drivers and video drivers from Dell's support site.
    Use the link http://dell.to/Pv50XQ

    Insert the system Service Tag and select the Operating System(Win Vista) ,download the ethernet and video drivers.

    Once you install the drivers,the device manager would resemble the picture below for the Ethernet and video drivers:

    Before installation                                                          After installation

     

    Please reply for further assistance.

    Thanks and Regards           
    Priyanka S
    #iworkfordell

     

  • DELL-Roshan L

    6 Operator

    4433 Posts

    602

    0

    Posted May 29th, 2013 04:00

    This thread has been locked due to inactivity.For assistance,with same issue or a different issue,please click New Post on the top right to start a New Thread.