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Mouse not moving when startup
Around half the time when i restart my computer the cursor will not move (once the computer is fully loaded) when i move my Logitech MX700 mouse, yet the keyboard is fine.
I find that by removing the green non-usb plug in the back of the computer and then putting it back in seems to fix the issue. Yet due to the configuration of my computer in my cramped room this is incredibly difficult and i hate doing it.
Is there any way i can fix this problem without the plguging in and out? The mouse is fine, and my Dell 8300 XP Home recognises the existence of the mouse fine, yet just wont move when i ask it to sometimes.
Any remedy would be helpful!
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I have same problem with my Intellimouse. The keyboard is fine.
Machine is Dell Dimension XPS Gaming Machine with Windows XPSP1a.
I have tried the steps in this article http://support.microsoft.com/default.aspx?scid=kb;en-us;321122.
As long as I Standby or Hibernate I have no problems. But the minute I shutdown computer and then start it up, my mouse may or maynot (70%not) work. Shutting it down again, by hitting the power button on the XPS and starting it back up, will make the Intellimouse work in 95% of the times. If not I have to shutdown / restart again.
I think this is an XP problem.
- Hi,
I have a Dim8300 2,8 HT with a Logitech MX Desktop (MX700 Mouse).
I have the same Problem. But i figured out that it's an isue to Hyperthreading or Intel Chipset Driver. Turn HT off and tell me if it's doing fine.
I even made a complete Reinstall of the OS with HT on using the latest available drivers. Everything was ok and worked great. Then i applied the chipset driver and the problem appeared again. But turning HT off seems to work. But this should not be the solution....... I got the same problem!
Everytime im starting up im getting an big very anoying spike sound and after that the mouse is not working (mx700).
Whats the problem mates! No hardware or drivers changer has been done since j bougt the machine 2,5weeks agou. This error started for 3days ago.
I'm having the same problem with my Dell 8300, I have the Logitech Cordless Mx Duo (MX700 Mouse). When I installed the mouse driver, the cursor will not move. I then started having other Issues with the PC, so I just formated the drive. After I Installed XP Pro (XP Home was preInstalled) I first Installed the mouse driver, No problem, I Installed the keyboard driver, No problem. I restarted the PC several times, No problem, I Installed the network adapter driver, No problem. I then Installed the Sound Max Audio driver, Cursor will not move after rebooting.I am from the UK and have just received a Dimension 8300 with 3.2G processor, XP Home and use a Logitech wireless keyboard and MX700 mouse.
I had the blue screen of death on the first day (error message was something about Multiple IR Requests). When windows came up the mouse or the keyboard would not work. Sometimes neither worked so had to switch the machine off to reboot it.
Dell support (based in Bangalore, India) tried to help but suggestions did not work and eventually told me to contact Logitech.
Logitech solved the problem in 5 minutes. It is a problem when multiple user accounts are set up on XP (I have 4). The fix is to disconnect the round USB adaptor plug going into the keyboard socket at the back of the PC. Take off the round plug which leaves a USB plug. Plug the USB into one of the spare sockets and hey presto, all is well.
I have also posted this message here:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_input&message.id=12182
- This seems to have fixed the cursor from freezing up, but my keyboard hotkeys still do not work correctly. Everything Is out of order, by that I mean that the "My home" hotkey opens the favorites and the "Favorites" hotkey opens the Media Center and so on.
Hi Nomad559
Suggest you contact Logitech as my one experience with a reported problem was good. Click below to fill in their problem repor and let us know what happened.
http://www.nohold.net/noHoldCust5/Prod_2/Articles38628/logitech_launch.htm

ff9master
71 Posts
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Posted August 24th, 2003 03:00