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DanyG

updated

9 years ago

D

DanyG

1 Message

0

4339

June 25th, 2017 15:00

Pink/Purple Screen

This morning my Dell AIO 27 inch screen went pink/purple and then I smelled something burning. What does this mean? I closed all the apps and turned off the computer. Thanks all. D

  • RoHe

    12 Elder

    45230 Posts

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    Posted June 26th, 2017 12:00

    Exactly which model AIO is this?

    Unplug it.

    If you're still under warranty, contact Dell Tech Support ASAP.

    If no longer under warranty, you may have to take it to a reputable PC shop to examine the system and find/replace the part(s) that failed.  Working inside an AIO can be challenging, so unless you're experienced at this, you probably shouldn't attempt it your own.

    Depending on the model and the exact problem, it might not be cost-effective to repair it...

  • speedstep

    11 Legend

    46969 Posts

    3638

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    Posted June 29th, 2017 14:00

    Pink/Purple=GPU fan failure followed by GPU burning up.

  • cleatus45

    2 Intern

    281 Posts

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    Posted June 30th, 2017 09:00

    or check your monitor cables and re-seat or tighten them...