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amoreyou

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22 years ago

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amoreyou

91 Posts

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December 7th, 2004 12:00

Pop up note when printing

Hello !  I am using windows XP with a canon 750 printer. When setting up to print a note pops up saying "A file required by the BJ Status Monitor is missint or a different version exists. If restarting the computer does not correct problem, reinstall printer driver". First of all, what is a BJ status monitor ?, and how do I reinstall the printer driver. Thank you.
  • amoreyou

    91 Posts

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    Posted December 7th, 2004 12:00

    Thanks again Fireberd, I am going to try your suggestion right now.  Have a great Holiday.
  • fireberd

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    Posted December 7th, 2004 12:00

    The "BJ status monitor" is a program that is installed when you installed the drivers for the printer, it monitors the printer status, ink levels, etc.

    You reinstall the printer software using the CD that came with the printer.  If you are unsure of exactly how to do it, either the users manual or on-line help at the Canon site may give you the instructions.  But, basically, you disconnect the printer fron the PC, put the Canon CD in the CD drive and it should automatically start and give you the option to install the software.  The installation program will tell you when to reconnect the printer to the PC.

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