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stop error-blue screen
Dell 8400, Win XP home ed., 3.00 Ghz, 1 GB ram.
Guess I've got big trouble on my desktop so I on my lapatop looking for help.
I was defragging and although computer sounded like it was trying to process something, it seemed that it stalled in defrag while moving a very big file. Task mgr said it was still running, but after 2 hours, I quit defrag. It sounded like computer was trying to process something and nothing was in task mgr. I waited awhile and tried to shut down, but it wouldn't, so I shut it off with the power button.
Now I get Windows and then a blue screen, long message about check hardware and software being properly installed.
I restarted and got another blue screen with option, among others, to try to launch Windows, which I tried but it went back to blue screen.
I hope I got this explained correctly. It all turned into a blur after awhile.
The error message was pretty long as you can imagine, so this isn't verbatim-but very close.
'If this is the first time you have tried to restart and you get this message, restart again.
If this message comes up again:
check new hardware or software to see if properly installed. If this is a new installation, (it isnt), ask the hardware or software mfgr for windows updates it may need.
If it continues, disable or remove newly installed hardware/software.
Disable BIOS memory options such as caching or shadowing.
If you need safe mode to remove or disable, restart and press F8 to select advanced options and select safe mode.'
This stop message was at the bottom of the error..
STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message
The MS support help suggests starting from XP cd, but none came with this unit. Also, how do I know if I have dual or multiple boot?
tia-Judy
- One of 2 things happened.1. The hard drive died during the defrag process, I have seen this numerous times, most likely the cause, especially if it is a Maxtor brand hard drive. Replace the drive and install Windows, I hope your data is backed up, because it is gone.2. You corrupted the file system by using your shutdown method during defrag, not good either.Try this First, if it fails to work, you will have to reinstall Windows if the drive is not dead.post back the results of the attempt of the chkdsk described in the link.
- My data is backed up but have some dl'd programs that I'll be spending a day downloading again-drat!!I didn't think I was shutting down during defrag because nothing was in my task mgr.What are you supposed to do to shut down if hard drive doesnt stop working?
- No, defragging is necessary, the old Maxtor drives were cheap, and dropped like flies. Not because of defrag, rather they were junk from the date of manufacture. The drive would have failed very soon anyway, defrag just hurried things up a bit.Maxtor is now owned by Seagate, and the New Maxtor drives are OK.
- Good to know. You sure sound like you know your stuff.Thanks again for the great information. I go to the shop tomorrow.I spent the last night tallying up all the downloads I need to do now, and a few files I need to re-create.btw-How do I get back my downloaded programs (no cd) and pre-bundled OS programs?After 5 hours of video editing, I now have to dl'd the program before I can even do another capture, and then re-edit!Do you think all that work taxed out my 'lousy' hard drive to cause it to eventually fail later that day?questions, questions. hmm....now if only you were my neighbor. ;-)Judy
- "btw-How do I get back my downloaded programs (no cd) and pre-bundled OS programs?"Download them again , no way to recover preinstalled software, unless they are on CD and came with the PC."Do you think all that work taxed out my 'lousy' hard drive to cause it to eventually fail later that day?"No, like I keep saying, those Maxtor's of that vintage were bad quality from the day they were born."hmm....now if only you were my neighbor. ;-)"who knows you might be and not know it :smileywink:I have heard of stories where 2 people date online for months and discover they live next to each other in an apartment building, crazy stuff. Wouldn't that be funny, hated each other as neighbors, loved each other online :smileyvery-happy:
- Don't worry about defragging killing your drives. If you drive has no other issues, then defragging won't harm it. Regular defrags as part of a maintainence routine are good to keep performance levels up. Also, if you do a proper thorough defrag and then follow it up with regular defrags (every one or two weeks) then the defrags won't take much time apart from the first one.Your drive died because it was a Maxtor, not because of a defrag per se. Although defrag pushed it over the edge in this case, it would have failed very soon anyway with continued disk activity of any sort.I am not exaggerating, but I bought 4 maxtors around early-mid 2005, and all 4 failed within 5 months. And my experience is not isolated!. At one time, Maxtors were good drives, but the last few years they have been total rubbish. I have a 10GB Maxtor ATA/33 from 1999 that still runs!!! These days I would not even put a maxtor in my system even if it is free. I prefer Hitachi and proper Seagates, which are reliable and high performance.
mombodog
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Posted August 27th, 2007 21:00