
UNSOLVED
Windows XP Clean Install problems
Ok, here is what I did. I did a clean install of XP home slipstreamed with the new security updates. (I did a reformat of my c: drive from a boot) Everything went well with the install, until I started reinstalling my software. I am now having a problem connecting to the internet.
I called Verizon support and the tech told me the reason I couldn't connect was because Verizon required 85% system resources, and I only was showing 60-65%. (This is after a clean install with no other software other than my sound blaster.) I am not real familiar with which files need to run, but the tech was surprised to see SVCHOST.EXE running and using so much memory (about 5 occurences using 32,956k of memory)
I get the following error when I try to connect.
"Error 769: The specified destination is not reachable"
Now, I didn't install anything except Windows XP Home. None of the stuff Dell sent with the PC. (Most of it seemed unnecessary - help files, software I never used, etc.) Did I forget to install anything? Everything was working ok before the clean install, I have a network card and could connect to the internet fine. (One of the reasons I did the clean install was because I got a couple of viruses I was having trouble getting rid of)
I have a Dimension 8250 2.4 Ghz with 256MB.
My other problem is I had a second hard drive attached, (200mb maxtor) and I thought after the install I could just reconnect, but that hasn't been the case. I didn't have anything important on there, but was hoping to get the data again. What is the best way to get it back. (I did try the Maxtor software and it only found a 32 MB drive)
If there is any more information I need to give, let me know and I will get it at home after work.
Any help is greatly appreciated, thanks in advance.
Responses (5)
Solutions (0)
Are you certain that you got the configuration right on the slipstreamed CD?
I am pretty sure, after I had my initial problems, I did another clean install with the original XP disc that came with my pc.
That depends. Did you install the device drivers?
Probably not, I will look into this
"A couple of viruses?" Working with outdated AV definitions? No AV application? Viruses do not spontaneously appear on properly protected PCs.
I did have Norton and I still got a virus. (it was updated at the time I got the virus) More specifically, I had a hijacker that I could not get rid of. I tried a couple of times, used ad-aware and spy-bot, tried numerous things and still no luck)
Thank you for the responses, I will look into these
Thanks to all that responded. I downloaded the drivers from the Dell site and installed. Once that was done, I was able to connect to the internet.
I am still having problems trying to get my 2nd hard drive to show up as more than 32mb. I used the maxblast software, but it doesn't help. This drive was working fine before I did the XP clean install. Anyone have any thoughts?
Thanks again to everyone who helped.

Flooby
2 Intern
•
3031 Posts
348
0
Posted August 30th, 2004 11:00