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emanuelfiorenza
2 Posts
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754
March 10th, 2017 19:00
Alienware 15 not compatible with win10
| Base | Base Alienware 15 |
| Operating System | Windows 8.1 (64 bit) |
| Memory | DDR3L Dual Channel a 16 GB a 1.600 MHz (8GB x 2) |
| Video Card | AMD Radeon™ HD R9 295X con GDDR5 da 4 GB |
| Hard Drive | SSD da 256 GB M.2 (avvio) + SSD da 1 TB a 5.400 rpm (storage) |
| Wireless | Scheda wireless Killer 1525 |
| Systems Management | Driver Haswell |
| Primary Battery | MOD, BTRY, 92 WH, 8C, LITH, SIMPLO |
| Processor | Intel® Core™ i7-4710HQ (quad-core, 6 MB di cache, fino a 3,5 GHz con Turbo Boost) |
| LCD | Display da 15,6" FHD (1.920 x 1.080) antiriflesso 300 nit con pannello IPS |
After upgrade to win10, GPU driver became unstable (freezes, blue screens, crashes, Radeon control center not responding...) tried everything, OS clean install, drivers reinstall with DDU, tried any version of Catalyst and Radeon Crimson, others drivers upgrades and version, contacted several times Dell support. Finally i made a clean install of win 8.1....problem solved, it seems these specs are not compatible with win 10, that's all.
Dell-Tabassum M
78 Posts
436
0
Posted March 11th, 2017 00:00
Hi emanuelfiorenza,
Appreciate your efforts. If reinstalling the operating system helped, then it is something to with driver compatibility or OS issue.
Dell computers tested for Windows 10 May 2020 Update and previous versions of Windows 10
In case it is tested, do let us know we will be glad to help you further.