UNSOLVED

lijo p george

updated

9 years ago

0

2458

July 1st, 2017 04:00

audio driver problem

 i am using dell inspiron 15 laptop, audio driver is not working

  • Jim Coates

    6 Operator

    13582 Posts

    1155

    1

    Posted July 2nd, 2017 08:00

    dell inspiron 15 laptop

    Hello. Like I said in your duplicate thread, you need to tell us the full model name of the laptop.

    This is a list of the dozens of models that Dell has sold under the "Inspiron 15" name:

    (2010) 1564, M5010,  M5030, N5010, N5030
    (2011) N5040, N5050
    (2012) 3520 & 3521
    (2013) 3537, 7537
    (2014) 3531, 3541, 3542, 5542, 5545, 5547, 7547
    (2015) 3543, 3551, 3558, 5543, 5548, 5551, 5555, 5558, 7548, 7558
    (Others) 1564, 3555, 3559, 3565, 3567, 3568, 5565, 5566, 5567, 5568, 5576, 5577, 5578, 7559, 7560, 7569, 7579, 7566, 7567

    If you want advice from the forum's laptop audio experts, you need to supply the model name. Or you could send a private message to the Dell guy, who may or may not have expertise in this area.

  • 1155

    1

    Posted July 2nd, 2017 08:00

    Hi lijo,

    Is there any bang in device manager?

    Update the audio driver from the Dell support website by selecting the operating system?

    Does the sound comes when headset is connected?

    Run the diagnostics by pressing F12 during startup.

    Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.