I bought my Dell 1545 back in January since then my charger port (not the charger the actual port in my computer that required replacing the motherboard) has broken. It took them about 3 months to do anything about it, giving us a complete hassle all the way. Now its been fixed for maybe two weeks and I decide to watch a movie. When I'm done I close it up and leave it be. I come back a few minutes later to turn it off and the screen doesn't work, completely white except for random lines that run down or across and are different every time. The computer is working and when I plug in an external monitor its all good, but I dont have a laptop just so i can hook it up to a desktop.

I can't get through to tech support, I can't even send an e-mail, and I've never been able to use the "chat" feature on this sight.

I also can't even find a place to complain to them, therefore my ranting here.

I held on to my faith in Dell and all, since I knew many people who had them. They told me they had problems but I never thought it would be this bad.If I had only believed the few people who told me about the complete lack of respect and service that the majority of dell supplies I would have looked harder into HP or something.

They will be sure to hear from me first thing tomorrow. I don't have the money for a new computer now, but as soon as I do, this one is gone.