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kashifidrees
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August 1st, 2005 05:00
Dell Warrently
I have a general warrently question....
I took the 3 year At home warrenty. I have recieved the system but other than one line on the packaging slip where it says "3 year At-Home warrenty" i do not have any other information or details about this.
Do you guys know what is included in the warrenty and what is not?
What if something breaksdown after 2 years? Does it cover problems like where DVD starts giving problem after 1-2 years etc?
NemesisDB
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7944 Posts
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Posted August 1st, 2005 06:00
the standard dell warranty will cover nearly all hardware problems that you didn't cause. it won't cover intentional or accidental damage. it won't cover normal wear and tear or cosmetic issues. if a CD drive breaks or isn't working properly, they will replace it.
also, batteries are only covered for 1year, regardless of how long the system warranty is.
this may help: http://www1.us.dell.com/content/topics/global.aspx/policy/en/policy?c=us&l=en&s=gen&~section=010