Hi there

So, I see you are running Vista?  Perhaps thats my problem, I am running XP.

When you listen to a song, do you hear the bass drum?  On mine, it is very faint, you can hardly hear any bass.

I just updated to the latest driver v6.10.0.6227, A11 and it brought back the tinny sound. Checking "PC Spk Mute" doesn't fix it either....

I think there are TWO different problems being discussed in this forum:

1) Choppy sound - fixed by reinstalling the Intel Storage Matrix app and driver

2) Tinny sound - fixed (previously) by clicking the "PC Spk Mute" checkbox under the Control Panel > Sound > Configure > Custom tab

I couldn't revert back to the old driver either.... It would not play anything when I did, even though everything looked like it would (driver was ok, etc).

You are correct Sir!! Thank you very much. 

Great, here you go

Hmm...from what i read mostly on other forums about choping, skipping, crackling in the e6500/e6400 without any positive comments i'd rather expect that as a default position here...

but i have exactly the opposite experience actually i'm quite amazed with the sound it gives me through headphones, no crackling, skipping whatsover, no background noise whatsoever (in a completely silent surounding without sound playing i hear absolutely nothing, all other soundcards/notebooks/... i had to date had at least some even if almost inaudiable background static(?) if set to high volume). And the sound is clear and full to me... though that might be just my subjective impression and i can't think of a way to objectively understand your problem for me (without physical comparison).

And just in case that helps: I made a clean install of vista x64 with all updates but didn't install the dell/idt sound driver(after hearing many people having problems with them) and use the automatically installed microsoft hd audio driver without and effects or anything set in the sound options and it works just great.

I have same problem. :emotion-39:Sound quality is tinny.without any bass note. (XP32, all actual drivers)

Ruda.M,

This thread was started by Jonathan Bell in the old Dell Forum. Last week Dell initiated this new Forum that we are in now, but not all of the messages were transferred over here. Here is a summary of the parts of the thread that were left behind.

liebmann wrote:

"...I'm not sure though how xp handeles sound differently then vista between the drivers and the app, are there actually microsoft hd drivers in xp? "

I replied:

"In XP the audio was closer to the core of the operating system. In Vista audio is more at arm's length -- further removed in the architectural hierarchy -- supposedly so that if the audio driver were to crash it would not take down the rest of the system. As a result Vista is not as audio friendly as XP. I don't know of any HD drivers within XP (there are AC'97 drivers built in), but Vista does have native HD drivers."

 Then Jonathan Bell posted:

"Oh my, I have found the problem!!!!!!!

1. Go to your volumn control

2. Click the Advanced button by the main volumn

3. Check "PC Spk Mute"

4. And thats it

I noticed a massive difference, audio quality is worlds apart now.

Thank goodness, I am so relieved. But no output to the PC speakers though, but hey, I don't mind."

Maybe Jonathan Bell's solution will work for you too.

Jim

Ruda.M,

This thread was started by Jonathan Bell in the old Dell Forum. Last week Dell initiated this new Forum that we are in now, but not all of the messages were transferred over here. Here is a summary of the parts of the thread that were left behind.

liebmann wrote:

"...I'm not sure though how xp handeles sound differently then vista between the drivers and the app, are there actually microsoft hd drivers in xp? "

I replied:

"In XP the audio was closer to the core of the operating system. In Vista audio is more at arm's length -- further removed in the architectural hierarchy -- supposedly so that if the audio driver were to crash it would not take down the rest of the system. As a result Vista is not as audio friendly as XP. I don't know of any HD drivers within XP (there are AC'97 drivers built in), but Vista does have native HD drivers."

 Then Jonathan Bell posted:

"Oh my, I have found the problem!!!!!!!

1. Go to your volumn control

2. Click the Advanced button by the main volumn

3. Check "PC Spk Mute"

4. And thats it

I noticed a massive difference, audio quality is worlds apart now.

Thank goodness, I am so relieved. But no output to the PC speakers though, but hey, I don't mind."

Maybe Jonathan Bell's solution will work for you too.

Jim

Jimco,

if i Check "PC Spk Mute" then sound is very good bat only in external speakers or headphones. I seek solutions for internal speakers.

Ruda.M