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RUQRU

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RUQRU

44 Posts

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379194

May 25th, 2010 03:00

E6510 - Cannot update BIOS

I need to update my new Latitude E6510 to BIOS patch A01.1. When I run the updater it starts, reboots the laptop but nothing happens. The BIOS is still on A01.  I cannot run the A02 BIOS. Why doesn't this work? Is there a way to make the patch work. 

NOTE: I am sure this is the correct file. Used my service tag to choose downloads.

  • RUQRU

    44 Posts

    12674

    1

    Posted June 5th, 2010 07:00

    BIOS A03 fixes this problem. Can now update BIOS from Windows 7 64 Bit.

  • 9335

    3

    Posted April 30th, 2014 20:00

    I had the problem of updating E6510 BIOS from A04 to A16. 1 - I removed any memory above 2GB. (Mentioned earlier.) 2 - Installed BIOS A09. (Apparently you cannot update so drastically. Also, A09 is no longer listed in the previous version on the support website.) 3 - Installed BIOS A16. 4 - Installed the extra memory. Works like a champ. Hopefully this will help anyone buying some older laptops that have not been kept up to date. BIOS A09 link: http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=599J2
  • 9335

    1

    Posted April 19th, 2015 18:00

    Had same problem: would not update to the A16 from A05.  But this answer supplied the missing piece - A09.  I was able to update to A09 without removing any RAM and then on to A16.  Thank you Brianzpatton.

    Shouldased

  • 12532

    0

    Posted May 25th, 2010 11:00

    I am having the exact same problem. What's up with that?

  • labrat3

    4 Posts

    12532

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    Posted May 25th, 2010 12:00

    I am also having this issue and have emailed technical support to make them aware. According to other Dell forums, this may be an issue with Windows 7 64-bit as those affected seem to all be using this operating system. 

    There is a work-around which is to install from a bootable pendrive.

     

    Hope this helps,

    Doug

  • msboy

    1 Message

    12532

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    Posted May 25th, 2010 12:00

    I believe you need to run the P01 BIOS update first and then the A02.

  • cocololo

    3 Posts

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    0

    Posted May 26th, 2010 00:00

    I have also try patching with E6510P01 using a bootable pendrive and during the process an error occurs telling "Unable to prepare BIOS patch payload"

  • dristie

    9 Posts

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    Posted May 26th, 2010 12:00

    I also have this problem. Will try the USB pen tommorrow.
    One question. I posted an artical a few days ago, no one gave a reaction:

    http://en.community.dell.com/support-forums/laptop/f/3518/t/19333623.aspx

    Hi,

    I received 13 E6510 laptops today and the first thing I noticed is that they all stutter, I noticed it with the mouse, when your moving it over the screen.
    It not just the mouse, but everything stutters. Tried opening the start menu, it builds in block on the screen.
    Since I have to build a image with company policies, I formated one and start from scratc just to find out that is causing the problem.

    For my research I downloaded the latest drivers on the Dell website, and starting installing them one by one.
    I found out the problem is being caused by the Control Point Security Manager. I uninstalled the driver/application and the problem was gone.

    Just to make sure it is that driver, I took another laptop out of the box, started it, noticed it also stuttered, and uninstalled the CPS manager.
    The problem was also gone.

    Anyone having the same problem?

  • Zolka

    6 Posts

    12674

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    Posted June 10th, 2010 01:00

    Hi,

    @dristie:
    "I received 13 E6510 laptops today and the first thing I noticed is that they all stutter, I noticed it with the mouse, when your moving it over the screen.
    It not just the mouse, but everything stutters. Tried opening the start menu, it builds in block on the screen.
    Since I have to build a image with company policies, I formated one and start from scratc just to find out that is causing the problem.
    etc..."

    I have same problem and the bios A03 and the latest controlpoint drivers don't resolve the problem.

    Could you help us?

    It's a big problem because the system is unusable for 3-4 minutes.

    OS: Windows 7 x64

    "There´s also a patch for the bios. When applying the patch, I don´t see anything happening, just applying patch, system being restarted and starts Windows.
    Normally you get a white screen like, bios is being updated or something. If I do a msinfo32, I see the bios version is still the A01, 5-3-2010."

    At first you should flash the bios with version P02 after that A03. It worked for me.

    Zoltan

  • dristie

    9 Posts

    12674

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    Posted June 10th, 2010 01:00

    The bios works for me now. Found a thread that it can be done with a bootable usb pen.
    Bios Version A02 couldn't be run under Windows before and was also removed from the website.

    I am glad I'm not the only one with this problem. (Sorry, I really though I was the only) .

    I reported this to Dell and they couldn't reproduced the problem. 2 days ago they picked up one of the laptops with the problem and are going to investigate it.
    If I know more, I will posted the outcome.