UNSOLVED

techdunce

updated

19 years ago

Closed

T

techdunce

49 Posts

0

10347

February 11th, 2008 15:00

erratic touchpad.

Hello, Im having problems with touchpad on inspiron 1300.Windows xp pro. Problems started yesterday and havent let up, edge motions work erratically, same for tap zones, very erratic.Checked in device manager and driver is ok,any help appreciated, Techdunce:smileyhappy:
  • techdunce

    49 Posts

    487

    0

    Posted February 11th, 2008 15:00

    Apologies for this post showing up twice, if it actually posted instead of timing out, this wouldnt have happened
  • Boyd B

    552 Posts

    487

    0

    Posted February 11th, 2008 17:00

    I would first download and install the driver again. Sometimes they become corrupted. The link below takes you to the Dell site for your touchpad driver. Hope this helps.

     

    http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=sup&k=inspiron+1300&qmp=12&p=1&subcat=dyd%2f17&rf=all&nk=f&sort=K&snpsd=A&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav

  • techdunce

    49 Posts

    487

    0

    Posted February 11th, 2008 18:00

    Thanks for the reply Boyd, the driver I get when I search is a different version, 8.2.4.6. The one you point to is 8.2.4.3. The one in device manager matches the version I found earlier, now Im getting confused :smileywink:
    I did update the 8.2.4.6 version with no luck, might give your one a go, but not too sure if its the right one. Let you know how it goes,Techdunce:smileyhappy:
  • Boyd B

    552 Posts

    487

    0

    Posted February 11th, 2008 19:00

    I just did a search for your 1300 and it gave me the older version, hince the link to it. I have an E1505 and use the later version, 8.2.4.6 and it works on my system perfectly. I would suggest you download the driver again, and reinstall the newly downloaded 8.2.4.6 and see if that works. I don't use the touchpad per say, I use a USB wireless mouse, but I have used the touchpad without problems and it works with the USB wireless as well. The link below is for the 8.2.4.6 driver. It could also be a hardware problem but I really think it is a driver problem.

    http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R120179&SystemID=INSPIRONI6400/E1505&servicetag=&os=WW1&osl=en&deviceid=283&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=17&fileid=160150

  • techdunce

    49 Posts

    487

    0

    Posted February 11th, 2008 20:00

    Hello again Boyd, already tried the newer version with not much change. Problem is, its erratic, works fine and then stops,and after a while its ok again.I suspect it is hardware but came on here hoping someone might have a magic fix.Im still under hardware warranty so might call it in tomorrow,thanks again,Techdunce:smileyhappy:
  • ah1f

    146 Posts

    486

    0

    Posted February 12th, 2008 00:00

    Have you tried increasing the sensitivity?
  • techdunce

    49 Posts

    486

    0

    Posted February 13th, 2008 18:00

    Hello ah1f, sorry for the delay in replying, and yes I have increased sensitivity, at the moment the tap zones work but the edge motion doesnt. Earlier it was the other way round, with no changes made to give a hint why this behaviour is happening. Everything is configured as it should be, but...well you know the rest.Techdunce:smileyhappy: