Hi,

First thing I did upon receiving my new Dell Inspiron 15 (5577-5328BLK) is swap the hard drive for a SSD and install Windows 10.  After installing, it rebooted successfully and completed.  Later I turned off the laptop.  When I turned it back on, the laptop booted into supportassist.  If I let it go through its diagnostics, it says everything is fine, and then shuts down.  If I interrupt it with ESC, it shuts down.

If however I press F2 to interrupt it and go into the BIOS, from there I can save&quit, which reboots the laptop, and then Windows 10 boots normally.

Today I completely deleted all the partitions on the disk, and installed Linux on it.  I get the exact same issue.

The first boot after turning on the laptop always goes to supportassist, and I always have to go through the BIOS and save&quit to get it to boot into the OS.  It is quite annoying!

Both supportassist-related options are Disabled in the BIOS settings.

Jonathan