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LAN connection inoperative
This is for an Inspiron 1764 that is about 2 1/2 years old. Just out of it's 2 year warranty, naturally.
Out of the blue, it quit receiving the internet signal via the in-home wired network. I tried a new cable to no avail. I then moved the laptop down near the DSL ActionTec Modem/Router and plugged it directly into one of the ports. Still no internet. Three other computers are successfully operating off that Modem/Router.
I then went to the control panel and selected 'network connections' It showed the NIC but stated that there was ' cable has been dis connected'. I disabled and re-enabled it to no avail.
What is going on? Is the NIC integrated into the motherboard or is it a seperate 'card'?
I assume, at this point, this is where the problem must lie??
I
Boomyal
11 Posts
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Posted May 17th, 2012 08:00
Thanks for the response. Last evening, after I posted this question, I did go to device manager to check out the status of the NIC. It showed it to be working. Scratching my head, I went ahead and clicked on the FireFox icon and the homepage jumped right up. I then went out and checked the port lite on the modem/router and it was glowing.
This condition had lasted for two days and then seemingly self corrected. It is a mystery and makes me think that it is liable to happen again but this time I will know to go straight to Device Mgr to check it out. Should it happen again, how will I know if it is a software/driver issue or a physical device (motherboard) issue?
Thanks again!