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mtcsltd

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12 years ago

M

mtcsltd

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22 Posts

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January 21st, 2015 04:00

Latitude E5550 and fingerprint reader

I've enrolled my fingerprints via the Windows 8.1 PC user settings app.

When I logon to my PC it provides the usual password box to type my password, but if I swipe the fingerprint reader nothing happens. I've registered four fingers, none of them work.

Are there some other settings I need to change to enable use of the fingerprint reader?

I see the biometric device in device manager, and registering fingerprints is no problem, it's just during logon that it's not working.

Thanks for any advice.