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Igraz

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Igraz

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September 3rd, 2006 08:00

NMI: Parity check / Memory parity error

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My laptop specs:

Dell Inspiron M1210 XPS
Intel Core Duo T2500 @ 2Ghz (2m L2 cache, 667Mhz FSB)
2 Gig DDR2 memory (was supposed to be 667MHz, but BIOS says it is only 533MHz)
100 GB SATA hard drive (7200 RPM)
256 MB NVidia GeForce Go 7400 (TurboCache)

OS = Windows XP Pro (service pack 2)
GFX driver = NVidia GeForce Go 7400 v84.29 (21/03/2006)

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I am using the installation of Windows XP that came pre-installed on my Dell laptop. When using the laptop in Windows XP the graphics become corrupted (resembles something like an image in a magic eye book), then it is followed by the blue screen of death, with the following message:

Hardware Malfunction
Call your hardware vendor for support
NMI: Parity check / Memory parity error
*The system has halted*

I ran the Dell diagnostics program that came pre-installed on the hard drive, and every single test passed with no errors whatsoever, I'm talking EVERY TEST, not just the memory one. :) I also tried the M$ Windows Memory Diagnostic program and the tests passed on that too. :)

Anyway, it looks like the problem isn't hardware related since I didn't get any errors during testing on either programs, plus I've only had graphics corruption in Windows XP and not in DOS.

Does anyone know what could be causing the problem, could it be the graphics card drivers?
  • Pianist4Him

    1 Rookie

    16 Posts

    989

    0

    Posted June 22nd, 2012 06:00

    Dear all, 

    I'm the happy owner of a Dell E1705 laptop which worked like a charm for over 4 years 24x7 almost. I've seen many posts about this error and many people blaming Dell manufacturer others reporting this issue on IBM as well and other vendors and after did a lot of research after managed to trigger this error on my laptop, I thought is worth to spend the time and share my findings to all the community as some comments I've read here are totally unrelated to the issue itself - things like cooling - adding more fans etc.

    The bottom line of the following error obtained is a hardware fault in one of your components - nothing more, nothing less - no drivers related, no over heat etc.
    *** Hardware Malfunction
    Call your hardware vendor for support
    NMI: Parity Check/Memory Parity Error
    *** The system has halted ***l

    The above error I managed to get it after I replaced my 3495 Intel WLan chipset with a 5100 from a laptop which I knew the Lan port was broken - hence motherboard faulty. Everything would work just fine for about 5 - 10 minutes after which you would get the error - tried many things, multiple driver versions, nothing would help. Got another identical Wlan N 5100 Wlan card which I knew was working fine for a complete functional laptop and everything was stable and working like a charm. At this point, I discarded the hardware faulty 5100 Wireless card. For me was simpler as I knew that the only part I've changed in my configuration was the Wireless card and I knew that I had the laptop working fine for over 4 years with no issues at all.

    Conclusion: This error is the symptom of a faulty hardware (it could be a memory zone of one of the components - memory is part of Graphic Int. WLan card - pretty much all the components which have their own Cache memory, all besides the RAM of the system whom everybody thinks of first when they get the error). Please, try changing components starting with the ones you last changed in a chronological order, as mostly the one you are trying to use as an addition or to boost your system is going to prove to be faulty.

    There's no laptop Vendor to blame, but a hardware component failure. (running vendor hardware diagnostics tools might help in localizing the faulty component that needs changed/replacing).

    I hope this helped people who might run into this again.
    Thank you for your time to read the post.
    Regards, Pianist4Him.

  • airwolf_1984

    138 Posts

    10426

    0

    Posted September 8th, 2006 11:00

    I got the exact same error on my E1705. (T2300E, 2GB 533mhz RAM, Nvidia 7900 GS 256MB, Windows Media Center Edition).

    I called Dell, ran the diagnostics, and like your results, everything passed.

    I even updated the BIOS and video drivers (latest from Dell's download), but unfortunately, I started getting that message more frequently. Dell wound up replacing my RAM and video card, and I haven't had the problem since.

    Message Edited by airwolf_1984 on 09-08-200605:19 AM

  • acekool

    2 Posts

    10426

    0

    Posted September 15th, 2006 20:00

    I just got my XPS M1210 on Monday.
    Almost the same configuration as yours:
    Intel Core Duo T2500 @ 2Ghz (2m L2 cache, 667Mhz FSB)
    2 Gig DDR2 memory
    80 GB SATA hard drive (7200 RPM)
    256 MB NVidia GeForce Go 7400 (TurboCache)
    GFX driver = NVidia GeForce Go 7400
     
    After running for an hour or too I get this kinda of washed out white screen then the Blue screen with:
    Hardware Malfunction
    Call your hardware vendor for support
    NMI: Parity check / Memory parity error
    *The system has halted*
    I had this happen about 3 times so far. I power it down then re-start. Sometimes it runs fine for hours.
    Gonna call Dell for some help.
  • 10425

    0

    Posted October 24th, 2006 04:00

    I have had the same problem since day 2 of my E1505. I have already had a new motherboard and new memory. First new memory then it did it again the next day. So the tech came back with a new motherboard and everything was fine for about 2 months and then it came back with a vengence! It's only when I type. First it did it on the laptop keyboard. Then it happened on the usb keyboard plugged into the back. That's what I prefer to type on. Anyway, it's always when I type. I was on Dell chat today for 2 hrs and the guys kept asking me if I got the blue screen while running the diagnostics. I kept saying "no, it's only when I type". At the end of the 2 hr session (my free time while kids are all at school), he said "Well, since every test passed and you did not get a blue screen today please chat back or call this toll free number if it is a problem in the future!! OMG, I thought, are you kidding me? It is a problem now, but only when I type and I'm not gonna call you guys at midnight when I'm trying to send an e-mail before going to bed, but keep getting kicked off and am about to cry! grrrrr I need to call back and have them send someone out again. What I want is a replacement laptop since this one seems to be malfunctioning. Could it be happening from not turning it off every day? I usually just leave it running 24x7. Is that wrong?

    Kathryn
  • acekool

    2 Posts

    10425

    0

    Posted October 24th, 2006 06:00

    After chatting and sending some pictures I took of the screen. Dell sent a tech to replace my motherboard and display screen. Took about an hour or so. It's been 2 weeks now and trouble free (X-my fingers).
    My old Dell M700 is still going strong with no problems.
    On my other 2 (gaming & general) main PC towers sometimes I leave them on for days. If it's not a server I would power your pc down after use, or put it on hibernate. Some say it's better to leave it on because powering up and down too much causes the electronics to wear faster. I'm not sure if it's true.
    Hopefully you ger your problems resolved Kathryn.
    Aloha,
    Ace
  • jeffcmfrt

    831 Posts

    10440

    0

    Posted October 25th, 2006 01:00

    I have had this issue and Dell replaced my Mainboard Ram and sent a hardrive with factory installed OS then sent me a replacement M 1710 I had the same issue I demanded a refund and was talked into trying another replacement. So far this one is fine but went through numurus hours of troubleshooting reinstalling the OS on my own and with Dell. I was furious after spending $4000.00 on one of the best laptops they make and sad to say all of this at my expence not Dell's but at least I have a working machine now but went through too much. Think this will be my last Dell laptop as I have owned 9100 , XPS Gen 1 , XPS Gen 2 and current M 1710 and have had a lot of issues and hardware failure except for the XPS Gen 2. Not too happy with Dell.
     
     
    -----------------------------------------------------
    XPS M1710, T2500
    17 UltraSharp TrueLife WUXGA
    2GB, DDR2, 667MHz 2 Dimm
    512MB NVIDIA GeForce Go 7900 GTX
    100GB 7200RPM SATA Hard Drive
    Microsoft Windows XP Media Center Edition
    D-Dock /Sound BlasterX-FI Xtream
    Logitech Z 5300 5.1 Speakers
    Logitech MX 1000 Cordless Laser Mouse
    Nostromo n52 Game pad
    ----------------------------------------------------
  • 10440

    0

    Posted November 6th, 2006 22:00

    As with everyone else reporting in this thread, I've also been getting the same NMI Parity Error.
    Initially, the tech had me reseat my memory, run all the diagnostics (no errors found) and I even reinstalled Windows. None of the solutions solved the problem. And, since the problem only occurs every once in a while, everytime I tried something new, I had wait a while to see if the problem showed up again (which it always did). Eventually, Dell sent me new memory which again failed to solve the problem. Then, the tech asked me to try having only one of the memory sticks in at a time and see if that worked -- and it didn't. Next, the tech had me send my computer back to the repair center. Now, not to bash the repair center people too much, but the end result of sending it them was that they replaced my memory again (which obviously didn't fix the problem) and replaced my fans?!? The next attempt was sending someone to come and replace my motherboard last week... which I found out this last weekend has also failed to fix the problem (crashed again). In all, it's been over 2 months since I first contacted Dell about this problem and they still have yet to fix it. Granted that the nature of the problem makes it hard to know whether or not it has been fixed, but still, 2 months already. Now, I've got to contact Dell again and try another solution, but I thought I'd look through the forums again and see if others were having the same issue (which, based on this thread, there are). When I first encountered my problem, this thread didn't exist.

    I've mostly had the Blue Screen show up on me when I'm not at the computer (like, I'm sleeping, wake up and find the system crashed, or away at work, come back and find the computer crashed. I've been leaving the computer on just in a blank screensaver). But, I've also had it crash on me when I was in the middle of surfing the web using firefox, playing a video game, and typing in microsoft word. So, I can't figure out a cause of the crash since I can't find a link between any of these.

    For others who've had this same problem, when did you get your system from Dell? I wonder if there was a bad batch of some part that went through? My system was put together around the first week of August of this year (2006).

    My system specs:
    Inspiron E1705, Intel Core DuoProcessor T2600 (2.16GHz/667MHz FSB)
    2GB, DDR2, 667MHz 2 Dimm
    256MB NVIDIA GeForce Go 7900 GS
    100GB 7200RPM SATA Hard Drive
    Microsoft Windows XP Media Center Edition 2005
  • jeffcmfrt

    831 Posts

    10440

    0

    Posted November 7th, 2006 00:00



    wily_nilly11 wrote:
    As with everyone else reporting in this thread, I've also been getting the same NMI Parity Error.
    Initially, the tech had me reseat my memory, run all the diagnostics (no errors found) and I even reinstalled Windows. None of the solutions solved the problem. And, since the problem only occurs every once in a while, everytime I tried something new, I had wait a while to see if the problem showed up again (which it always did). Eventually, Dell sent me new memory which again failed to solve the problem. Then, the tech asked me to try having only one of the memory sticks in at a time and see if that worked -- and it didn't. Next, the tech had me send my computer back to the repair center. Now, not to bash the repair center people too much, but the end result of sending it them was that they replaced my memory again (which obviously didn't fix the problem) and replaced my fans?!? The next attempt was sending someone to come and replace my motherboard last week... which I found out this last weekend has also failed to fix the problem (crashed again). In all, it's been over 2 months since I first contacted Dell about this problem and they still have yet to fix it. Granted that the nature of the problem makes it hard to know whether or not it has been fixed, but still, 2 months already. Now, I've got to contact Dell again and try another solution, but I thought I'd look through the forums again and see if others were having the same issue (which, based on this thread, there are). When I first encountered my problem, this thread didn't exist.

    I've mostly had the Blue Screen show up on me when I'm not at the computer (like, I'm sleeping, wake up and find the system crashed, or away at work, come back and find the computer crashed. I've been leaving the computer on just in a blank screensaver). But, I've also had it crash on me when I was in the middle of surfing the web using firefox, playing a video game, and typing in microsoft word. So, I can't figure out a cause of the crash since I can't find a link between any of these.

    For others who've had this same problem, when did you get your system from Dell? I wonder if there was a bad batch of some part that went through? My system was put together around the first week of August of this year (2006).

    My system specs:
    Inspiron E1705, Intel Core DuoProcessor T2600 (2.16GHz/667MHz FSB)
    2GB, DDR2, 667MHz 2 Dimm
    256MB NVIDIA GeForce Go 7900 GS
    100GB 7200RPM SATA Hard Drive
    Microsoft Windows XP Media Center Edition 2005

    Believe me I have been there and know how agravateing and time consuming it is. I also use my machine to run my business on and was furious after spending $4000.00 on Dells best and the worse part It was all at my expense and my time do this do that I will send this I will send that. Or a tech will be sent do change this or that. A huge inconvenience all at my expense. I am no Guru but know my way around PC's and windows and all that was replaced and done both troubleshooting  on my own and with Dell .I feel you hit the nail on the head and strongly feel it is/was a bad batch of dual core processors something to do with the dual core and Ram not in sync with each other causing this error as many have had this issue I have seen many post with the same problem and not only in this forum but others too. If I were you I would call and ask to speak to a supervisor and demand a working system and not take no for a answer or them try to say it is the OS and not hardware. Because the truth is they don't know and are guessing. Another thing that burns me up is I bought this laptop so I will have the ability to upgrade to Vista when it hits the market I had a perfectly runing XPS Gen 2 Maxed out and being a freind of mine wanted to purchase it and I want to run vista the new OS I said OK and sold my perfect machine to him and got this headach well I had the T2500 which I knew I needed to upgrade it well merom was released while all this mess was going on and Dell did not even have the decentcy to upgrade me to the T7400 knowing I had intentions to run vista and I know their is no price difference but they still gave me a replacement with the old chip and if I was to order a new machine it would have come with core 2 Duo as core duo was not even a option when ordering anymore on their site. So after all Dell put me through and me being a nice guy and not geting a refund I got the old chip and down the road it will soon cost me $400 more when I do upgrade I feel Dell should have given me the core 2 duo as I said it would have costed them nothing and saved me $400. Dell has a lot to learn when it comes to being fair with their customers. At least now I have a machine working properly. I have been a loyal Dell customer for years and always buy the best laptops they make but after this I will be looking at other manufactures when it is time to replace this one.
     
    Good Luck & Best Wishes
     
     
    -----------------------------------------------------
    XPS M1710, T2500
    17 UltraSharp TrueLife WUXGA
    2GB, DDR2, 667MHz 2 Dimm
    512MB NVIDIA GeForce Go 7900 GTX
    100GB 7200RPM SATA Hard Drive
    Microsoft Windows XP Media Center Edition
    D-Dock /Sound BlasterX-FI Xtream
    Logitech Z 5300 5.1 Speakers
    Logitech MX 1000 Cordless Laser Mouse
    Nostromo n52 Game pad
    ----------------------------------------------------
  • vasyaya

    2 Posts

    10440

    0

    Posted January 14th, 2007 11:00

    I've had the same message when performed stand by  - the reason was in video driver I installed. Here is version.txt:
     
    Title      : Video:ATI Radeon Mobility X1300, Radeon Mobility X1400 Driver
    Version    : A03
    OEM Name   : ATI
    OEM Ver    : 8.261-060523a1-033841C
    Computers  : MM061;
    Oses       : Windows XP Home Edition, Windows XP Media Center Edition, Windows XP Professional
    Languages  : Brazilian Portuguese, Chinese, Chinese-S, Chinese-T, English, French, German, Italian, Japanese, Korean, Russian, Spanish
    Created    : Thu Jul 13 08:46:46 CDT 2006
     
    when I reinstalled it back to one comming with notebook - the issue is solved.
     
    Regards,
     
    Vasily
  • 10440

    0

    Posted January 29th, 2007 00:00

    So I also have the same problem with the blue screen of death. The problem first happened about two weeks ago, and I just powered down my E1705 using the power button. It came up a couple days later so I decided to call Dell and see if there was a solution to this problem. I ran all of the diagnostics and memory tests and passed every single one. Then the screen came up again today, so yet again, I called Dell and spent about an hour on the phone with them, running more tests, and the Tech decided that they were going to send me out a different memory. But then he called back shortly after, and said that they had decided to ship me out an entire new motherboard. This whole situation is incredibly frustrating, because I'm looking at others posts and some still don't have the problem resolved! I'm really hoping this will do it. The blue screen usually comes up when I have been using Mozilla Firefox. I do not use video games, but I use Mozilla products, a VPN client, Spyware Doctor, Symantec AntiVirus, and XP Professional.

    I also got my notebook in July-August 2006. Maybe there's a connection there?