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Imsengurung

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11 years ago

I

Imsengurung

1 Message

0

15265

June 18th, 2015 05:00

Power button

I just bought my dell vostro 5470 3 days back.

My issue is the power button.Sometimes I press it for a few seconds it turns on the laptop
But sometimes it takes very long presses of the power button to turn it on its like luck.
Please help.

  • DELL-Jennifer K

    4 Apprentice

    •

    1230 Posts

    293

    0

    Posted June 18th, 2015 09:00

    Hi Imsengurung ,

    There seems to be a connectivity issue due to the power button plastics because of which you are facing this issue and can be fixed .

    Kindly forward the service tag of the system ,system owner's name ,contact no and physical address via private so that I can verify the details and arrange for the same .

    Kindest Regards ,