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bob_johnson0873

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9 years ago

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bob_johnson0873

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June 19th, 2017 06:00

Synaptics Touchpad Unresponsive

Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

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    Posted June 19th, 2017 11:00

    Hi BOB_JOHNSON08735,

    Is the external mouse working?

    Have you updated the touchpad drivers?

    Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

    Let us know if you have any other queries