Hello,

This not an uncommon error that usually requires a clean install of Windows.

But, yours is different in that your error begins with "root 2\". Just how did you do a "factory install" as you state? It sounds as though you may have two copies of Windows on the system.

Very likely.  F12 at powerup - boot to the Dell diagnostics and run the extended hard drive test.

Well I did another ctrl f11 and it formated and reinstalled it again  everything seems ok , I boot up a couple of time and then up comes the message again  I cannot go on line with it because it has wireless system. The root 2 has disppeared.. but the rest of the message is the same

 I heard a dull thumpt just before that message,when booting up . I ran the dell test and everything in the test was green,

Hi Again,

            The brand is Fujitsu mhw2080bh

Hello again,

Did you run the Dell diagnostics 'extended hard drive test' as husky0894 suggested?

My feeling at this point is that the full hard drive diagnostics should find a hard drive problem. Hearing a thump is never a good thing. If you can tell us the brand of hard drive, I will look for another more thorough drive test for that brand.

You may be in for installing using the reinstallation CD to reinstall Windows since the restore process does not work. :emotion-52:

Hi,

     Test is running a we speak 45 minutes to go

Hi Again,             The brand is Fujitsu mhw2080bh

Hello again,

Here is the page that includes the diagnostics download for your Fujitsu hard drive.

Please report back what you find out.

KO, let us know what you find. :emotion-31:

Ok then, very good for you.

I just want to include the required order for install in case you don't know it. :emotion-55:

Note: Some devices may not function properly if the drivers are installed out of order.

Install your version of Windows.

Install the following software and drivers in the order listed below.

***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
This is located under the System and Configuration Utilities Category on the Drivers and Downloads page. The DSS or NSS may not be required for some systems that shipped with Windows Vista installed. If your download page has a DSS or NSS file, "It is required".
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.

Dell drivers and downloads page http://support.dell.com/support/downloads/. Input your service tag number to get the required drivers for your system, 'as shipped'.

NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.

Thats all it says is Test Passed, I have rebooted three or four time and it seems to work ok so far maybe that last

format did the trick I do not know ,but I do thank you for all your help at least it says the hard drive is aok.