Last update of dell system inventory agent 3.7.4.0 in sccm delivered by Dell integration suite is broken. Installing and installation fail even if agent is installed. Same as on some drivers (Realtek NET, Intel VGA etc).
I have heard back from our engineers. They are requesting the information below. You can send me the information in a private message here on the forum. Click my name and send me a Private Message with the information requested.
Please provide me the DSIA logs based on this method:
The above article should already be enabled in your environment, if not I would highly suggest it. From the logs currently provided, the newest catalog is not deployed. The same can also be confirmed in software center as well the default path to the log is C:\Program Files\Microsoft Configuration Manager\Logs (log filename and extension below)
SMS_ISVUPDATES_SYNCAGENT.log
Log file for synchronization of third-party software updates.
Top-level software update point in the Configuration Manager hierarchy.
Problem is caused by incorrect product code in 3rd catalog (https://downloads.dell.com/Catalog/DellSDPCatalogPC.cab), value {065E69AE-0259-4970-883A-E33727A716A1} is incorrect. Correct value (from registry HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall) after manual installation is {64227243-6D31-48E3-AB17-7BAEC3051E41}.
Hello, we have this problem too. We installing dell drivers with sccm updates. After update on laptops non detection any installed drivers and will install again and again. Which is any solution ? Thanks.
Jesse L (retired)
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Posted January 4th, 2023 04:00
UPDATE:
The catalog has been released.
please test and report.
Jesse L (retired)