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bmineo-gmail.com
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8592
September 1st, 2007 11:00
2407 Power Button broken!
Has anyone else had this happen? This morning my power button was rotated about 45 degrees, and it felt permanently pushed in. I've never been rough with it, so this is pretty shocking.
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Posted September 4th, 2007 21:00
This EXACT same thing happened to my 2407FP. Glad to know I wasn't crazy :) I have only had it about 6 mo. and I have always been careful with it. Luckily, I had a warranty on it, and after about 30 min on the phone with Tech Support (you can't get online help without a Service Tag, and I bought the monitor stand-alone) they are supposed to be shipping out a replacement to me to arrive in 2-3 days. I will say that the tech support process was a little tedious, but bearable. ~Tara157
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Posted April 7th, 2010 13:00
This is a common fault that I had and if you are lucky there is a simple cure.
The power button can rotate and if the straight line on it is not vertical it may not make contact with the switch behind it.
Rotating so it is vertical solves the problem
More detail descriptions from many users with more permenent solutions are on this forum
http://www.fixya.com/support/t410665-dell_2407wfp_power_switch
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Posted April 7th, 2010 15:00
Mine does this also. I did not want a refurbished exchange so I just keep it pointed up and don't slide it around when turning it off/on. No big deal.
DELL-Chris M (old account)
#IWork4Dell
dcgtls
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Posted September 1st, 2007 17:00