I concur. I've never seen so many people going through so much trouble over a product before (for those who've been around here for a while, you know about the 900+ post thread over the 2007 monitor... and that's not including all of the other "continuation" threads).

I've also never seen such a useful forum moderator in my life. I certainly hope he gets promoted to super moderator overlord, or something of that nature. ;)

Thanks Chris.

Message Edited by Jeln on 06-30-200612:28 PM

I got my A02 no problem too. thanks chris.

he was MUCH more helpful than phone support.

Phone "unsupport" I am at a loss to understand how a forum moderator can solve a problem that customer service cannot. Chris M you should be made VP of Customer Support. It is becasue of you and you alone that I will ever consider buying from Dell again ( assuming I get a A02 replacement lol).

at first i thought this was sarcasm

No sarcasm here. I was honestly impressed. I was amazed like others that a forum moderator was able to solve my problems better than CS. Tech support didn't really know what a dead pixel was to be honest - they guy thought I had scratches on my screen.