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afshari

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afshari

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February 22nd, 2024 04:50

DDPM_settings.json doesn't exist

Using the latest Dell Display and Peripheral Manager on the Mac leads to the following error. If I roll back to the 1.1 versions, it works fine but is missing some of the newer features. Has any experienced this?

  • DELL-Chris M

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    Posted February 23rd, 2024 14:17

    What specific macOS version are you running? Note the macOS supported under each driver name.

    Based on the U2720Q Drivers & Downloads page for macOS =


    * You have the issue with macOS DDPM versions 1.2.0.0052 and 1.0.2.0019

    * And do not have the issue with macOS DDPM versions 1.1.0.0033, 1.1.1.0017, 1.1.1.0038 ?


    DELL-Chris M (old account)

    #IWork4Dell

  • afshari

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    Posted February 27th, 2024 01:08

    I am on macOS 14.3.1. The latest version of DDPM doesn't work but the previous version does. The 1.1x versions work.

    (edited)

  • afshari

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    Posted February 27th, 2024 23:08

    This happens on the latest release that just came out yesterday as well.

    (edited)

  • DELL-Chris M

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    Posted February 28th, 2024 13:34

    That latest version is the only one that "should" work in macOS 14 Sonoma. The earlier versions were never tested with macOS 14 Sonoma.


    DELL-Chris M (old account)

    #IWork4Dell

  • KirillY

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    Posted February 28th, 2024 18:28

    I have a same problem.

  • ludwigreiter

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    Posted February 29th, 2024 09:45

    I have also got the same problem.

    „DDPM_settings.json“ konnte nicht nach „DDPM“ kopiert werden, da bereits ein Objekt mit demselben Namen existiert.

  • afshari

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    Posted March 4th, 2024 03:01

    The problem is that the latest version also doesn't work. I was able to work around the issues with the installer.

    I created a folder called "DDPM" in my user folder located at

    "/Macintosh HD/Users/myusername/Applications/"

    Once I manually created the folder, I opened the DDPM application and the application created all the necessary files. Everything is working as expected now.

    I am not sure what changed in the 1.2x and later installers, but it is hopefully fixed so the other folks don't have to manually create this folder.

    (edited)

  • afshari

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    Posted March 4th, 2024 03:02

    @KirillY & @ludwigreiter - look at my latest post for the workaround to this issue.

  • Mattine12

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    Posted March 18th, 2024 19:23

    Sadly the workaround hasn’t worked for me

  • KirillY

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    Posted April 25th, 2024 18:57

    Still happening with DDPMv1.3.0.0029.zip

    Bit disappointing the level of DELL service and ability to handle bugs.

    (edited)