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Smurf82

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Smurf82

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July 25th, 2023 18:00

P2419H, broken backlight

Hi, I have a Dell P2419H and often when I use it only part of the screen actually lights up, the rest is very dim as seen here =

Capture.JPG

I was just wondering if there is anything I can do or if it can even be fixed.

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted July 26th, 2023 14:00

    The 3 year warranty has expired. Dell does not repair monitors. We replace them while under the purchased warranty period.

    If you see the same issue when running the standalone Built-in diagnostics (page 59), the monitor is faulty.


    DELL-Chris M (old account)

    #IWork4Dell