Drayden

updated

12 years ago

D

Drayden

1 Rookie

1 Message

2

31920

November 23rd, 2014 10:00

U2713HM, Dark, Inputs no go, Power button Reset fixed it!

The monitor had been working perfectly and went dark. Now, I can not switch inputs or even turn it on/off. I unplugged everything. Held power button in for 1 minute. Viola its is working!

Drayden

  • DELL-Chris M

    Community Manager

    56891 Posts

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    Posted November 24th, 2014 15:00

    By doing the unplug/hold power button, you "reset" it. Good troubleshooting.


    DELL-Chris M (old account)

    #IWork4Dell

  • kernelcoffee

    1 Message

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    Posted November 22nd, 2015 14:00

    You, sir, are a life saviour.

    My U2713HM had the same issue for a while -> go to sleep, never wakes up, a few hours unplugged use to fix it.

    I found the same kind of steps to follow elsewhere but the 1min hold was the key (instead of 10s).

    My steps.based on your input.

    - unplug everything.

    - hold power button for at least 1min.

    - plug power cable

    - press power button (should power on)

    - plug back everything else.

    - profit.

    Once again thanks.

  • Zef N

    1 Message

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    Posted December 26th, 2017 12:00

    Yay! That worked! Thought I'd be shopping for a new monitor!

  • Claudios1111

    1 Message

    4251

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    Posted November 21st, 2019 09:00

    This worked for my venerable U2713HM ! Thanks so much