‎Networker backup with microsoft application module fail

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ALEX_SERYOGIN

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ALEX_SERYOGIN

71 Posts

8136

January 31st, 2012 19:00

Networker backup with microsoft application module fail

Good afternoon, how to configure the NMM 2.1.1 NMC 7.6.1 to backup Exchange 2007 sp2 on a Windows 2008 sp1 x64 Std. I have a Apllication information NSR_SNAP_TYPE = vss

NSR_DATA_MOVER = localhost

NSR_ALT_PATH = C: \ mount_replica \

NSR_IGNORE_MISSING_SYSTEM_FILES = yes

to save sets I have

APPLICATIONS: \ Microsoft Exchange 2007

APPLICATIONS: \ Microsoft Exchange 2007 \ SRV04 - Storage Group 01

APPLICATIONS: \ Microsoft Exchange 2007 \ SRV04 - Storange Group 02

I got this when running on the client nsrsnap_vss_save -?

however, displaying the error, which I do not understand:

--- Unsuccessful Save Sets ---

Jan 31 19:15:06 networker: * srv04.intranet.s-k.kz srv04.intranet.s-k.kz:APPLICATIONS:\Microsoft Exchange 2007: No full backups of this save set were found in the media database; performing a full backup

Jan 31 19:15:06 networker: * srv04.intranet.s-k.kz APPLICATIONS:\Microsoft Exchange 2007: Backup of [APPLICATIONS:\Microsoft Exchange 2007] failed

Jan 31 19:15:06 networker: * srv04.intranet.s-k.kz APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storage Group 01: Backup of [APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storage Group 01] failed

Jan 31 19:15:06 networker: * srv04.intranet.s-k.kz APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storange Group 02: Backup of [APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storange Group 02] failed

Jan 31 19:15:06 networker: 52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

Jan 31 19:15:06 networker: 79549:nsrsnap:[nsrsnap.c 1891] Invoking command: "nsrsnap_vss_save -A optype=conventional -A "NSR_SNAP_TYPE=vss" -A "NSR_DATA_MOVER=localhost" -A "NSR_ALT_PATH=C:\mount_replica\" -A "NSR_IGNORE_MISSING_SYSTEM_FILES=yes" -A NSR_PARENT_JOBID=736018 -b srv04 -c srv04.intranet.s-k.kz -g "srv04.intranet.s-k.kz" -LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A snap_sessionid=1328015546 -A NSR_STRICT_SYNC=0 "APPLICATIONS:\Microsoft Exchange 2007 APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storage Group 01 APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storange Group 02

Jan 31 19:15:06 networker: 73064:nsrsnap_vss_save:Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:

Jan 31 19:15:06 networker: Original file name: nsrsnap_vss_save.exe

Jan 31 19:15:06 networker: Version: 2.3.0.87

Jan 31 19:15:06 networker: Comments: NetWorker Module for Microsoft Applications (x64)

Jan 31 19:15:06 networker: 50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported

Jan 31 19:15:06 networker: 80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "srv04.intranet.s-k.kz" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".

Jan 31 19:15:06 networker: 47363:nsrsnap_vss_save: nsrpsd service is running on SRV04.intranet.s-k.kz.

Jan 31 19:15:06 networker: NMM ... Using client name SRV04, the version of the Exchange server is Exchange 2007.

Jan 31 19:15:06 networker: 82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2007 is valid.

Jan 31 19:15:06 networker: 63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Jan 31 19:15:06 networker: Internal error.

Jan 31 19:15:06 networker: 68151 1328015561 2 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

C
CarlosRojas
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1693 Posts
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Posted February 1st, 2012 02:00
Hey Alex,

in this case is the Exchange configuration, which doesn't match the NMM requirements:

log file path and system file path do not

match. Terminating backup. 2 0 24 SRV04 - Storage Group 01 0 5 SRV04

When configuring an Exchange Storage Group (from now on SG), you need to set the log path and system path to be exactly the same, however please don't get confused with the physical location of the logs and DB.

System and Log path has to be the same.

Exchange logs and DB's must reside in different paths.

Thank you.

Carlos.
C
CarlosRojas
1 Rookie
•
1693 Posts
1406
1
Posted February 1st, 2012 00:00
Hello Alez,

I see you installed NMM 2.3 here, and not really 2.1.1, so subject of the thread should be more accurate, however let me reply your question. This is what I see:

NSR_SNAP_TYPE=vss

NSR_DATA_MOVER=localhost

NSR_ALT_PATH=C:\mount_replica\

NSR_IGNORE_MISSING_SYSTEM_FILES=yes

APPLICATIONS:\Microsoft Exchange 2007

APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storage Group 01

APPLICATIONS:\Microsoft Exchange 2007\SRV04 - Storage Group 02

Having this said these are my questions. Is this clustered environment? If so, is it SCC, LCR or CCR?

Also, you are backing up twice all SG's, as setting savest APPLICATIONS:\Microsoft Exchange 2007 will backup all Exchange Storage Groups, so you should leave ONLY that saveset: APPLICATIONS:\Microsoft Exchange 2007

Also, please remove the Application Information variable NSR_IGNORE_MISSING_SYSTEM_FILES=yes, this only applies for File System backups.

Also please remove the following variable (which is not required, only needed for Proxy Host backups): NSR_DATA_MOVER=localhost

So in closing, this is how client and group should be configured for Exchange 2007 stand-alone environment:

Client:

Backup command: nsrsnap_vss_save

Save set: APPLICATIONS:\Microsoft Exchange 2007

Application Information Variables:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=C:\mount_replica

Group:

Snapshot backup=yes (Just check the box)

Snapshot Policy= Serverless Backup

Snapshot Pool= Any pool already configured, the one you want to use for these backups

And that's pretty much it. This is the default configuration.

Thank you.

Carlos
A
ALEX_SERYOGIN
71 Posts
1406
0
Posted February 1st, 2012 01:00
ok, here it is

0 srv04.intranet.s-k.kz nsrsnap_vss_save 19 Command line:\n %s 1 0 511 C:\Program

Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A

NSR_SNAP_TYPE=vss -A NSR_DATA_MOVER=localhost -A NSR_ALT_PATH=C:\mount_replica -A

NSR_IGNORE_MISSING_SYSTEM_FILES=yes -A NSR_PARENT_JOBID=736018 -b srv04 -c

srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz -LL -m srv04.intranet.s-k.kz -s

networker -l full -q -W 78 -A snap_sessionid=1328015546 -A NSR_STRICT_SYNC=0 -A

NSR_PS_DEBUG_ID=1328015546 -A NSRSNAP_JOBID=736020 APPLICATIONS:\Microsoft Exchange

2007 APPLICATIONS:\Microsoft Exc

52702 1328015547 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 33 System

Version: %d.%d Build %d %s 4 1 1 6 1 1 0 1 4 6002 0 1 S

52705 1328015547 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40

Computer Name: %s     User Name: %s (%s) 3 0 5 SRV04 0 19 NT AUTHORITY\SYSTEM 0 6

SYSTEM

73064 1328015547 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81 Version

information for %s:\n Original file name: %s\n       Version: %s\n   Comments: %s 4

0 52 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe 0 20 nsrsnap_vss_save.exe

0 8 2.3.0.87 0 49 NetWorker Module for Microsoft Applications (x64)

52681 1328015547 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28

NetWorker Server Version: %s 1 0 44 NetWorker 7.6.1.Build.397 Network Edition/36

50423 1328015547 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 85

nsrsnap_vss_save: Unknown Application Information parameter: %s, may not be

supported 1 0 13 NSRSNAP_JOBID

50402 1328015547 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 37 APPLICATIONS:\Microsoft

Exchange 2007

50402 1328015547 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 62 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storage Group 01

50402 1328015547 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 63 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storange Group 02

80271 1328015547 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 137 NMM ..

Valid snapshot policy. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s"

Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 21 srv04.intranet.s-k.kz 0 17

Serverless Backup 0 1 1 0 1 0 0 3 All 0 4 full

64712 1328015547 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 24 NMM ..

RMAPI version: %s 1 0 7 5.3.0.1

80745 1328015557 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 71 NMM ...

Using client name %s, the version of the Exchange server is %s. 2 0 5 SRV04 0 13

Exchange 2007

82624 1328015561 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 Save

set name %s is valid. 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

71487 1328015561 5 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 108

Exchange storage group %s on server %s log file path and system file path do not

match. Terminating backup. 2 0 24 SRV04 - Storage Group 01 0 5 SRV04

63335 1328015561 5 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 43 NMM

backup failed to complete successfully. 0

50404 1328015561 0 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47

nsrsnap_vss_save: createInstanceBackup() failed 0

0 1328015561 2 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

0 1328015561 2 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 62 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storage Group 01

0 1328015561 2 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 63 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storange Group 02

63309 1328015561 1 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 15 NMM ..

bye bye. 0

68151 1328015561 2 0 0 8448 7556 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39

nsrsnap_vss_save: Exiting with failure. 0

52701 1328070540 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 19

Command line:\n %s 1 0 511 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A

optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_DATA_MOVER=localhost -A

NSR_ALT_PATH=C:\mount_replica -A NSR_EXCH_RETAIN_SNAPSHOTS=yes -A

NSR_PARENT_JOBID=736026 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz

-LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A

snap_sessionid=1328070539 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328070538 -A

NSRSNAP_JOBID=736028 APPLICATIONS:\Microsoft Exchange 2007 APPLICATIONS:\Microsoft

Exchange

52702 1328070540 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 33 System

Version: %d.%d Build %d %s 4 1 1 6 1 1 0 1 4 6002 0 1 S

52705 1328070540 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40

Computer Name: %s     User Name: %s (%s) 3 0 5 SRV04 0 19 NT AUTHORITY\SYSTEM 0 6

SYSTEM

73064 1328070540 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81

Version information for %s:\n                Original file name: %s\n

Version: %s\n   Comments: %s 4 0 52 C:\Program

Files\Legato\nsr\bin\nsrsnap_vss_save.exe 0 20 nsrsnap_vss_save.exe 0 8 2.3.0.87 0

49 NetWorker Module for Microsoft Applications (x64)

52681 1328070541 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28

NetWorker Server Version: %s 1 0 44 NetWorker 7.6.1.Build.397 Network Edition/36

50423 1328070541 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 85

nsrsnap_vss_save: Unknown Application Information parameter: %s, may not be

supported 1 0 13 NSRSNAP_JOBID

50402 1328070541 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 37 APPLICATIONS:\Microsoft

Exchange 2007

50402 1328070541 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 62 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storage Group 01

50402 1328070541 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 63 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storange Group 02

80271 1328070541 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 137 NMM

.. Valid snapshot policy. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s"

Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 21 srv04.intranet.s-k.kz 0 17

Serverless Backup 0 1 1 0 1 0 0 3 All 0 4 full

64712 1328070541 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 24 NMM ..

RMAPI version: %s 1 0 7 5.3.0.1

80745 1328070560 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 71 NMM

... Using client name %s, the version of the Exchange server is %s. 2 0 5 SRV04 0 13

Exchange 2007

82624 1328070565 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 Save

set name %s is valid. 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

71487 1328070565 5 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 108

Exchange storage group %s on server %s log file path and system file path do not

match. Terminating backup. 2 0 24 SRV04 - Storage Group 01 0 5 SRV04

63335 1328070565 5 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 43 NMM

backup failed to complete successfully. 0

50404 1328070565 0 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47

nsrsnap_vss_save: createInstanceBackup() failed 0

0 1328070565 2 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

0 1328070565 2 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 62 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storage Group 01

0 1328070565 2 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 63 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storange Group 02

63309 1328070565 1 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 15 NMM ..

bye bye. 0

68151 1328070565 2 0 0 5688 10312 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39

nsrsnap_vss_save: Exiting with failure. 0

52701 1328071158 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 19 Command

line:\n %s 1 0 511 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A

optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_DATA_MOVER=localhost -A

NSR_ALT_PATH=C:\mount_replica -A NSR_EXCH_RETAIN_SNAPSHOTS=yes -A

NSR_PARENT_JOBID=736033 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz

-LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A

snap_sessionid=1328071158 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328071158 -A

NSRSNAP_JOBID=736035 APPLICATIONS:\Microsoft Exchange 2007 APPLICATIONS:\Microsoft

Exchange

52702 1328071158 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 33 System

Version: %d.%d Build %d %s 4 1 1 6 1 1 0 1 4 6002 0 1 S

52705 1328071158 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40

Computer Name: %s     User Name: %s (%s) 3 0 5 SRV04 0 19 NT AUTHORITY\SYSTEM 0 6

SYSTEM

73064 1328071158 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81 Version

information for %s:\n Original file name: %s\n       Version: %s\n   Comments: %s 4

0 52 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe 0 20 nsrsnap_vss_save.exe

0 8 2.3.0.87 0 49 NetWorker Module for Microsoft Applications (x64)

52681 1328071158 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28

NetWorker Server Version: %s 1 0 44 NetWorker 7.6.1.Build.397 Network Edition/36

50423 1328071158 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 85

nsrsnap_vss_save: Unknown Application Information parameter: %s, may not be

supported 1 0 13 NSRSNAP_JOBID

50402 1328071159 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 37 APPLICATIONS:\Microsoft

Exchange 2007

50402 1328071159 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 62 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storage Group 01

50402 1328071159 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 63 APPLICATIONS:\Microsoft

Exchange 2007\SRV04 - Storange Group 02

80271 1328071159 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 137 NMM ..

Valid snapshot policy. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s"

Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 21 srv04.intranet.s-k.kz 0 17

Serverless Backup 0 1 1 0 1 0 0 3 All 0 4 full

64712 1328071159 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 24 NMM ..

RMAPI version: %s 1 0 7 5.3.0.1

80745 1328071169 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 71 NMM ...

Using client name %s, the version of the Exchange server is %s. 2 0 5 SRV04 0 13

Exchange 2007

82624 1328071173 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 Save

set name %s is valid. 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

71487 1328071173 5 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 108

Exchange storage group %s on server %s log file path and system file path do not

match. Terminating backup. 2 0 24 SRV04 - Storage Group 01 0 5 SRV04

63335 1328071173 5 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 43 NMM

backup failed to complete successfully. 0

50404 1328071173 0 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47

nsrsnap_vss_save: createInstanceBackup() failed 0

0 1328071173 2 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

0 1328071173 2 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 62 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storage Group 01

0 1328071173 2 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 63 APPLICATIONS:\Microsoft Exchange 2007\SRV04 -

Storange Group 02

63309 1328071173 1 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 15 NMM ..

bye bye. 0

68151 1328071173 2 0 0 9204 5096 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39

nsrsnap_vss_save: Exiting with failure. 0

52701 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 19

Command line:\n %s 1 0 417 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A

optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_ALT_PATH=C:\mount_replica -A

NSR_PARENT_JOBID=736039 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz

-LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A

snap_sessionid=1328088307 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328088306 -A

NSRSNAP_JOBID=736041 APPLICATIONS:\Microsoft Exchange 2007

52702 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 33 System

Version: %d.%d Build %d %s 4 1 1 6 1 1 0 1 4 6002 0 1 S

52705 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40

Computer Name: %s     User Name: %s (%s) 3 0 5 SRV04 0 19 NT AUTHORITY\SYSTEM 0 6

SYSTEM

73064 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81

Version information for %s:\n                Original file name: %s\n

Version: %s\n   Comments: %s 4 0 52 C:\Program

Files\Legato\nsr\bin\nsrsnap_vss_save.exe 0 20 nsrsnap_vss_save.exe 0 8 2.3.0.87 0

49 NetWorker Module for Microsoft Applications (x64)

52681 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28

NetWorker Server Version: %s 1 0 44 NetWorker 7.6.1.Build.397 Network Edition/36

50423 1328088308 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 85

nsrsnap_vss_save: Unknown Application Information parameter: %s, may not be

supported 1 0 13 NSRSNAP_JOBID

50411 1328088308 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 77

nsrsnap_vss_save: Data mover host name not specified. Assuming local host: %s 1 12

21 srv04.intranet.s-k.kz

50402 1328088308 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46

nsrsnap_vss_save: Inserting %s in saveset list 1 0 37 APPLICATIONS:\Microsoft

Exchange 2007

80271 1328088308 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 137 NMM

.. Valid snapshot policy. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s"

Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 21 srv04.intranet.s-k.kz 0 17

Serverless Backup 0 1 1 0 1 0 0 3 All 0 4 full

64712 1328088308 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 24 NMM ..

RMAPI version: %s 1 0 7 5.3.0.1

80745 1328088321 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 71 NMM

... Using client name %s, the version of the Exchange server is %s. 2 0 5 SRV04 0 13

Exchange 2007

82624 1328088327 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 Save

set name %s is valid. 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

71487 1328088327 5 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 108

Exchange storage group %s on server %s log file path and system file path do not

match. Terminating backup. 2 0 24 SRV04 - Storage Group 01 0 5 SRV04

63335 1328088327 5 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 43 NMM

backup failed to complete successfully. 0

50404 1328088327 0 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47

nsrsnap_vss_save: createInstanceBackup() failed 0

0 1328088327 2 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29

nsrsnap_vss_save: %s: failed 1 0 37 APPLICATIONS:\Microsoft Exchange 2007

63309 1328088327 1 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 15 NMM ..

bye bye. 0

68151 1328088327 2 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39

nsrsnap_vss_save: Exiting with failure
A
ALEX_SERYOGIN
71 Posts
1406
0
Posted February 1st, 2012 01:00
Thank you Carlos for reply?

I have one standalone MS Exchange 2007 server, I did as you advised me, but my backup all fell early and became a red circle with a white cross:

Feb 01 15:25:00 networker: NetWorker savegroup: (info) restarting snapshot group srv04.intranet.s-k.kz (with 1 client(s))

Feb 01 15:25:06 networker: NetWorker savegroup: (info) srv04.intranet.s-k.kz:APPLICATIONS:\Microsoft Exchange 2007: No full backups of this save set were found in the media database; performing a full backup

Feb 01 15:25:40 networker: NetWorker savegroup: (info) Added 'networker' to the group 'srv04.intranet.s-k.kz' for bootstrap backup

Feb 01 15:25:44 networker: NetWorker savegroup: (alert) srv04.intranet.s-k.kz completed, Total 2 client(s), 1 Failed, 1 Succeeded. Please see group completion details for more information.

Feb 01 15:25:44 networker: Failed: srv04.intranet.s-k.kz

Feb 01 15:25:44 networker: Succeeded: networker

Feb 01 15:25:44 networker: saveset srv04.intranet.s-k.kz:srv04.intranet.s-k.kz:index: percentage of inactive files by count: 0.00, by space: 0.00

Feb 01 15:25:44 networker: saveset networker:networker:bootstrap: percentage of inactive files by count: 0.00, by space: 0.00

Feb 01 15:25:44 networker: Restart time: Wed Feb 01 15:25:00 2012

Feb 01 15:25:44 networker: End time:     Wed Feb 01 15:25:44 2012

Feb 01 15:25:44 networker: --- Unsuccessful Save Sets ---

Feb 01 15:25:44 networker: * srv04.intranet.s-k.kz srv04.intranet.s-k.kz:APPLICATIONS:\Microsoft Exchange 2007: No full backups of this save set were found in the media database; performing a full backup

Feb 01 15:25:44 networker: * srv04.intranet.s-k.kz APPLICATIONS:\Microsoft Exchange 2007: Backup of [APPLICATIONS:\Microsoft Exchange 2007] failed

Feb 01 15:25:44 networker: 52051:nsrsnap:Printing savecmd=nsrsnap_vss_save.exe after parsing

Feb 01 15:25:44 networker: 79549:nsrsnap:[nsrsnap.c 1891] Invoking command: "nsrsnap_vss_save.exe -A optype=conventional -A "NSR_SNAP_TYPE=vss" -A "NSR_ALT_PATH=C:\mount_replica\" -A NSR_PARENT_JOBID=736039 -b srv04 -c srv04.intranet.s-k.kz -g "srv04.intranet.s-k.kz" -LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A snap_sessionid=1328088307 -A NSR_STRICT_SYNC=0 "APPLICATIONS:\Microsoft Exchange 2007

Feb 01 15:25:44 networker: 73064:nsrsnap_vss_save:Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:

Feb 01 15:25:44 networker:     Original file name: nsrsnap_vss_save.exe

Feb 01 15:25:44 networker:     Version: 2.3.0.87

Feb 01 15:25:44 networker:     Comments: NetWorker Module for Microsoft Applications (x64)

Feb 01 15:25:44 networker: 50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported

Feb 01 15:25:44 networker: 50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: srv04.intranet.s-k.kz

Feb 01 15:25:44 networker: 80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "srv04.intranet.s-k.kz" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".

Feb 01 15:25:44 networker: 47363:nsrsnap_vss_save: nsrpsd service is running on SRV04.intranet.s-k.kz.

Feb 01 15:25:44 networker: NMM ... Using client name SRV04, the version of the Exchange server is Exchange 2007.

Feb 01 15:25:44 networker: 82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2007 is valid.

Feb 01 15:25:44 networker: 63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Feb 01 15:25:44 networker: Internal error.

Feb 01 15:25:44 networker: 68151 1328088327 2 0 0 10716 7824 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

Feb 01 15:25:44 networker:

--- Successful Save Sets ---

P/S maybe I'm not done what some effect on the client side?

while I was still writing to tape, must be somewhere it is mentioned
C
CarlosRojas
1 Rookie
•
1693 Posts
1406
1
Posted February 1st, 2012 01:00
Hi Alex,

could you please render nmm.raw and past it here? To render it connect to the NMM client, and open command prompt.

Go to this path:

C:\Program Files\Legato\nsr\applogs

And run:

nsr_render_log nmm.raw > nmm.log

Then open notepad and check the nmm.log.

Thank you.

Carlos.
T
Thierry101
2 Intern
•
326 Posts
1406
0
Posted February 1st, 2012 12:00
there is a good documentation titled "Microsoft Exchange 2010 Backup and Recovery Support with EMC NetWorker" Technical Notes explaining the supported configs and setup

Networker backup with microsoft application module fail

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