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dnseroshtanov
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November 24th, 2019 23:00
MXL-10/40GbE SNMP issue
Hello community,
We have two M1000E chassis in single site with two MXL-10/40GbE in each chassis.
In both chassis switches were configured in stack ring topology.
Also we have PRTG monitoring tool.
One day we updated both MXL stacks up to 9.14(1.3) version.
Since this happened we began receiving SNMP alerts from one of the MXL stack. It occurs once per day and its very short. I mean whole chassis is available and we don't have any issues with production traffic flows.
We get alerts which looks like SNMP not responding. Only from one chassis. Another chassis(MXL switches) is ok.
Single difference what i found - different versions before update. Problem switches were 9.7 version opposite chassis without SNMP issue - 9.5.
I couldn't find any messages in syslog in time when happening issue with snmp.
Chassis without problem:
#sho os-version
RELEASE IMAGE INFORMATION :
---------------------------------------------------------------------
Platform Version Size ReleaseTime
IOM-Series:XL 9.14(1.3) 48231018 Mar 20 2019 03:15:44
TARGET IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
runtime 9.14(1.3) Control Processor passed
BOOT IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
boot flash 4.0.1.3 Control Processor passed
BOOTSEL IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
boot selector 4.0.0.2 Control Processor passed
CPLD IMAGE INFORMATION :
---------------------------------------------------------------------
Card CPLD Name Version
Stack-unit 0 IOM SYSTEM CPLD 6
Stack-unit 1 IOM SYSTEM CPLD 6
#exitChassis which responds with SNMP issue:
#sho os-version
RELEASE IMAGE INFORMATION :
---------------------------------------------------------------------
Platform Version Size ReleaseTime
IOM-Series:XL 9.14(1.6) 48299890 Jul 17 2019 10:43:32
TARGET IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
runtime 9.14(1.6) Control Processor passed
BOOT IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
boot flash 4.0.1.3 Control Processor passed
BOOTSEL IMAGE INFORMATION :
---------------------------------------------------------------------
Type Version Target checksum
boot selector 4.0.0.2 Control Processor passed
CPLD IMAGE INFORMATION :
---------------------------------------------------------------------
Card CPLD Name Version
Stack-unit 0 IOM SYSTEM CPLD 6
Stack-unit 1 IOM SYSTEM CPLD 6
#exit
So maybe anybody have ideas how we can debug this issue?
Thank you in advance!
Responses (1)
Solutions (0)

DELL-Josh Cr
Community Manager
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9694 Posts
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Posted November 28th, 2019 06:00
Hi,
There could be something that changed with the update. Is it always at the same time? Is PTRG up to date?