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kieraandjack

updated

17 years ago

K

kieraandjack

1 Message

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1870

May 9th, 2009 00:00

a program causing the internet to shut down

Every time I go onto the internet after about 5 seconds a message comes up saying that internet explorer is going to shut dowm . It is saying that a program is causing internet explorer to shut down. After I have closed the message internet explorer shuts down. when I re start it internet explorer can be fine for 10. 20 minutes, but then will shut down again. How do I find the program that is causing this and fix the problem?

  • ieee488

    6 Operator

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    11126 Posts

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    38371 Points

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    Posted May 9th, 2009 09:00

    Check for malware on your PC.

  • A102

    1 Rookie

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    20 Posts

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    Posted May 9th, 2009 20:00

    Try Reseting IE to default settings by going Tools-->Internet Options--> Advanced Tab --> Reset and then Restore --> Restart IE

    if it is a Third Party add on that is cuasing it this will resolve the issue by disabling it.