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shakilsdell

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shakilsdell

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April 29th, 2013 01:00

Bluetooth for Win 8

Dear All

Please help me to install Bluetooth for my newly installed Win8.

I tried all the posted links for Bluetooth.

I have Win8 on Dell Inspiron 5010, so which one will be suitable for it?

Please if some one has an idea, just tell me.

 

  • DA

    DELL-Amogh G

    6 Operator

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    1499 Posts

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    Posted April 29th, 2013 02:00

    Hi shakilsdell,

    Inspiron 5010 system is not tested with Windows 8 by Dell. There are no separate Windows 8 drivers available for the system. However, you may download and ‘Save’ the latest Windows 7 Bluetooth drivers on desktop and install the drivers in compatibility mode. Please follow the steps below:

    • Navigate to the saved file for Bluetooth drivers
    • Right click ‘Setup’ file and click ‘Properties’
    • Click ‘Install in compatibility mode’
    • Click Application and select ‘Troubleshoot Compatibility’
    • Next, click ‘Troubleshoot Program’
    • Click ‘Program worked in earlier versions of Windows’
    • Click ‘Windows 7’
    • Click ‘Start the Program’
    • Do not hit ‘Next’ until the installation completes
    • Once the installation completes, click on ‘Next’

    If you are not sure about the Bluetooth card installed on the system, you may follow the steps below:

    • Press ‘Windows’ key + R on ‘Desktop’ screen.
    • Type ‘devmgmt.msc’ in run box and press ‘Enter’.
    • Click > sign next to ‘Network Adapters’.
    • Check for the Wireless/Bluetooth device.

    Please share the model of Bluetooth card installed on the system.

    Keep me posted with the findings. I will be glad to assist further.

    Fusion ID: 25792602

  • S

    shakilsdell

    4 Posts

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    Posted April 29th, 2013 02:00

    and I tried it with Dell Wireless 355 Bluetooth Module - Windows 7 its asking to activate Bluetooth by pressing Fn + F11 or Radio ON/OFF switch. I pressed Fn+ F11 then also its not working.......

    please get me out from this problem..

  • S

    shakilsdell

    4 Posts

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    Posted April 29th, 2013 02:00

    Thanks Amough

    I got a way.... and need one more help...as you said for Bluetooth Card Model ...I performed same steps but its not showing model what can I do?

  • DA

    DELL-Amogh G

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    1499 Posts

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    Posted April 30th, 2013 06:00

    Hi shakilsdell,

    Thank you for the reply. Please share the screenshot of device manager with ‘Network Adapters’ option expended. You may follow the same steps I provided you earlier.

    You may press key to turn on the Wireless/Bluetooth radio on.

    Keep me posted with the information. I will be glad to assist further. 

  • NP

    NEVILLE PANTHAK

    4 Posts

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    Posted May 1st, 2013 02:00

    Hi ShakilsDell

    As i see the system is not compatible with Win 8. However require more info to cnfrm. Can you help with the Service Tag. Would like to also know if you were able to use the bluetooth earlier. Did theOS for Win 8 come pre-installed or you installed it on your own?

  • DA

    DELL-Amogh G

    6 Operator

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    Posted May 3rd, 2013 07:00

    Hi shakilsdell,

    Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.

    Please feel free to reply for any further assistance. I will be glad to assist.

     

  • P

    PudgyOne

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    Posted May 31st, 2013 17:00

    This thread is locked, due to age.

    If you need assistance, please create a new thread in the proper Dell Support Forum

     

    Thank you,

     

     

    Rick

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