I did a clean install of Windows 7 32-bit on a Dell Optiplex 980. I don't know what driver is for the ethernet controller. Will you tell me? I just downloaded the INTEL_825XX-GIGABIT-PLATFORM_A06_R290983.exe (5MB). I don't know if this is it. I will try on Monday. Should I update the chipset driver too? What is the driver for that. I downloaded Intel_AMT-HECI_A05_R304259.exe (10MB). Is that right for the chipset?
Also, I often have trouble finding drivers for clean installs. Can you recommend a utility to help find missing drivers?
Intel_AMT-HECI_A05_R304259 is for Host Embedded Controller Interface (HECI), and it needs to be installed too.
Dell Support Center has the feature which identifies the driver updates for the computer. Use the link provided below, select your region and follow the on-screen instructions to install Dell Support Center: http://www.dell.com/dellsupportcenter
Drivers needed to be installed in the computer can be found at our support website. Follow the below mentioned steps to locate the exact drivers compatible with your computer:
HEY GUYS!!! ITS 2018!!! AND PEOPLE STILL HAVE THIS ISSUE EXCEPT THE PROBLEM NOW IS THAT ALL THE OLD SOLUTION LINKS NO LONGER WORK!!!!! :D THE DRIVERS ARE GONE FROM DELL'S WEBSITE AND THE INSTRUCTIONS FOR INSTALLING THE DRIVER IN ORDER ARE NO LONGER ON THAT LINK, YES I TYPED THIS HOLDING THE SHIFT KEY TO EXPRESS MY FRUSTRATIONS THAT I JUST SPEND $400 ON A USED DELL AND INSTEAD I'M STILL USING MY 13 YEAR OLD MAC BOOK
Did you ever figure this out? I have the same exact problem with the a used 980 that I just bought. I cant find the right driver for the NIC. I have a fresh install of Windows 7 professional 64bit.
DELL-Kalyan S
750 Posts
16997
0
Posted August 25th, 2012 22:00
Hi chrisdonals1,
After reinstalling the Operating system, there is a certain order in which the drivers have to be installed.
The following article (Article ID: 268873) describes how to download and install drivers in the correct order:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&doclang=en&l=en&s=gen&cs=
Answering your questions,
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/optiplex-980?DriverId=R302424&FileId=2731118163&DriverName=Intel%20Chipset%20Software%20Installation%20Utility%2C%20v.9.2.0.1030%2C%20A05&urlProductCode=False
Drivers needed to be installed in the computer can be found at our support website. Follow the below mentioned steps to locate the exact drivers compatible with your computer:
Please post with the results.