I am trying to set up Adelphia internet on my Dell DImension 3000. However when I connect the ethernet cable it reads as unconnected. Also when I look at where it is plugged in, it is not lit. There is only 1 area to plug in the cable and I know the cable works because it connects my room mates computer to the internet just fine. I am easily frustrated with computers and not schooled in the language, so please explain as simplistically as possible, thanks.
Right click on the icon for My Computer and select Properties from the drop-down menu. In the Windows that opens, click on the Hardware tab then on the Device Manager button. Click the + sign next to Network Adapters. Tell me what is listed there.
The symbol meant that I had disabled my LAN connection, so I reconnected it, and now the lights where I plug in the ethernet cable are green. However it is still not connecting me to the internet.
To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.
volcano11
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Posted August 16th, 2006 01:00
Right click on the icon for My Computer and select Properties from the drop-down menu. In the Windows that opens, click on the Hardware tab then on the Device Manager button. Click the + sign next to Network Adapters. Tell me what is listed there.
Steve